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Gateway Chevrolet
Avondale, AZ
8,212 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,212 reviews
October 16, 2020
The staff and team at Gateway are top notch. From the moment we started the process they were professional and very easy to work with. We are super happy. moment we started the process they were professional and very easy to work with. We are super happy. More
by robertrevere
Verified CustomerEmployees Worked With
Yoli Pena, Tony Castel de Oro, Dwayne Washington
October 16, 2020
Made an appointment for first time service. Met John Sheldon .service adviser who took care all my car needs for me. Friendly and very helpful. If I have any problems, he will be the man I well try to g Sheldon .service adviser who took care all my car needs for me. Friendly and very helpful. If I have any problems, he will be the man I well try to get in touch with. Good Service today. Thank you. More
by fbevacqua
Employees Worked With
John Sheldon
October 15, 2020
Robert Hernandez made sure the problem was correctly diagnosed and addressed and immediately followed that up by correcting an additional problem. I made it back to FL with no issues. Thank you again Ro diagnosed and addressed and immediately followed that up by correcting an additional problem. I made it back to FL with no issues. Thank you again Robert! More
by s537
Employees Worked With
Robert Hernandez
October 15, 2020
Robert my service Rep always gets my car in and out of dealership with when it comes to oil, changes and repairs done to my vehicles.Reliable customers service as always. Thank you Chevrolet. dealership with when it comes to oil, changes and repairs done to my vehicles.Reliable customers service as always. Thank you Chevrolet. More
by danielle.corral89
Employees Worked With
Robert Hernandez
October 14, 2020
They did not rotate my tires, put air in my tires, and the receptionist who schedule my appt was incompetent as I told her I had s leak that needed to be checked and my oil changed as this was the first t the receptionist who schedule my appt was incompetent as I told her I had s leak that needed to be checked and my oil changed as this was the first time I had it changed. The spot was in the afternoon and they don’t look at the vehicle for issues in the pm. The service manger got it taken care of to look at why it was leaking. He was awesome in helping me. More
by nancynkh
Employees Worked With
Service
October 14, 2020
We had an excellent experience with a very professional dealer, nice vehicle great price and great people. Nice atmosphere. Will definitely recommend to our friends. dealer, nice vehicle great price and great people. Nice atmosphere. Will definitely recommend to our friends. More
by obdaddyo
Employees Worked With
Yoli Pena
October 13, 2020
I’ve been going to Gateway Chevrolet for routine maintenance for many years now and their service is excellent! Great communication, up front and fair pricing, and timely service. maintenance for many years now and their service is excellent! Great communication, up front and fair pricing, and timely service. More
by jemid
Employees Worked With
Robert Hernandez
October 13, 2020
The service was friendly, helpful and fast. I was very satisfied with my experience. I would definitely consider coming back to this dealership for future services. satisfied with my experience. I would definitely consider coming back to this dealership for future services. More
by jeannasj
Employees Worked With
Don't know
October 13, 2020
I was very disappointed that in a world with covid and the area where this dealership is located in is considered a hot spot probably 90% of the employees were wearing masks under chin or not at all. I h the area where this dealership is located in is considered a hot spot probably 90% of the employees were wearing masks under chin or not at all. I had appointment on Friday and another on Saturday to take another vehicle for oil change and maybe look for a new vehicle but because of what I saw on Friday we did not go back on Saturday. More
by annagarmar10
Employees Worked With
Don't have a name
October 12, 2020
Every time I bring my Traverse in for service I feel like I am a special person. Robert H, my service adviser, knows me by name even though I don't need to bring in my Chevrolet that often. I feel like part I am a special person. Robert H, my service adviser, knows me by name even though I don't need to bring in my Chevrolet that often. I feel like part of the Gateway Team. Thanks for treating me like a special customer. More
by BPGERKE1
Employees Worked With
Robert Hernandez
