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Gateway Chevrolet
Avondale, AZ
8,212 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,212 reviews
October 22, 2020
The day I bought my car we got great service and customer service. But then we had to send the car back for auto service and we had horrible service. When we arrived on a Friday the manager made it seem like service. But then we had to send the car back for auto service and we had horrible service. When we arrived on a Friday the manager made it seem like it was our fault for setting up the appointment on Friday and that they couldn’t help us Friday. Not only did he blame us for there miscommunication on there part but made it seem like we were a burden. Robert Hernandez was the one that helped us in the auto service department More
by franciscojfuentes5
Verified CustomerEmployees Worked With
Sal Flores
October 22, 2020
Mike and kelly were wonderful. My truck was wrecked into a bmw while being moved plus took over 2 weeks to get back. Plus the back of driver seat was removed dont know why God did not bless me with children a bmw while being moved plus took over 2 weeks to get back. Plus the back of driver seat was removed dont know why God did not bless me with children so it couldnt be that. Was not happy at all I went in for a transmission oil change and that changed my life for over 2 weeks. Was supprised I was still charged for the transmission oil chage only took 10 % off. My family and friends were supprised I didnt get for free. More
by popeyebejarano32
Employees Worked With
Jeremy Thompson
October 22, 2020
I had my car in service under GM warranty 3years 36K miles and after few months my car still was not fixed properly and all repairs complete. Also I was charged to pay for parts and repair which suppose miles and after few months my car still was not fixed properly and all repairs complete. Also I was charged to pay for parts and repair which supposed to be covered under warranty by GM. More
by DM
Employees Worked With
Jeremy Thompson
October 22, 2020
Service was great but promised a second key which we have not received. We went out of town for a couple of weeks but thought we would hear from Sean Counts by now. not received. We went out of town for a couple of weeks but thought we would hear from Sean Counts by now. More
by BARBC0
October 21, 2020
Mauricio Sanchez is who we would recommend anyone to go see!! He was great! He seemed very genuine, calm and not pushy. He was on our time, not the other way around, which made us feel confident with our see!! He was great! He seemed very genuine, calm and not pushy. He was on our time, not the other way around, which made us feel confident with our purchase. Click More
by DMGUZMANN
Employees Worked With
Mauricio Sanchez
October 21, 2020
I have had Great service and sales at Gateway Chevy. Everyone has worked together to provide a great experience. I highly recommend this dealership and the people. Everyone has worked together to provide a great experience. I highly recommend this dealership and the people. More
by blwhitlock49
Employees Worked With
Service department , Sal Flores, Tony Castel de Oro, Alex Aguirre
October 21, 2020
Very helpful went above and beyond will recommend will also be back for more services help me with understanding tire and Rim warranties Very thankful also be back for more services help me with understanding tire and Rim warranties Very thankful More
by lilbiko23
Employees Worked With
Robert Hernandez
October 20, 2020
Highly recommend my sales consultant "Mo". He has a very laid back approache yet motivated and eager to help you throughout the entire purchasing process. Sales managers and finance team were excellent and laid back approache yet motivated and eager to help you throughout the entire purchasing process. Sales managers and finance team were excellent and 0% pressure to do or not do anything that i did not want to. Very happy with my purchase and my experience. More
by jbpatrick1973
Employees Worked With
MO
October 20, 2020
I was expecting pushy sales people and bad attitudes like I have experience at Earnhardt dealerships. What I recieved was a friendly, relaxed, and no pressure sale group. They were very helpful and profe I have experience at Earnhardt dealerships. What I recieved was a friendly, relaxed, and no pressure sale group. They were very helpful and profession by aiding me in what I was looking for. Everyone from Trevor Vona in sales and Sam Bobadilla in finance were very helpful and friendly. This was one of easiest automotive purchases I have done at any dealership. I will be recommending this dealership to friends and family. This is my first Chevy I have purchase.. New or used. More
by sparky0007
Employees Worked With
Sam Bobadilla and Trevor Vona
