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Gateway Chevrolet
Avondale, AZ
7,779 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,779 reviews
October 25, 2024
Me encanto el trato 10/10 yesenia muy amable la recomendaria muchas gracias por hacer mi sueño realidad gracias recomendaria muchas gracias por hacer mi sueño realidad gracias More
by diana quintero
Verified CustomerEmployees Worked With
October 25, 2024
Ali was amazing to work with! He made the process absolutely stress free and enjoyable! Jermaine was amazing as well! Jermaine initially contacted me but was with another customer He made the process absolutely stress free and enjoyable! Jermaine was amazing as well! Jermaine initially contacted me but was with another customer when we arrived but he continuously checked in on us! I feel like we got the very best sales reps on our visit! Thanks Ali and jermaine! More
by tami.kroeger2012
Employees Worked With
Ali and Jermaine
October 25, 2024
I recently had an exceptional experience at Gateway Dealership, and I can't recommend them highly enough! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a Dealership, and I can't recommend them highly enough! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. They guided me through the selection process without any pressure, ensuring I found the perfect vehicle that suited my needs. The range of vehicles available was impressive, and the prices were competitive. I was particularly impressed with the transparency during the financing process; they explained everything clearly and answered all my questions. What truly stood out was their commitment to customer service. Even after the purchase, they followed up to ensure I was satisfied with my vehicle. If you're in the market for a new or used car, I wholeheartedly recommend Gateway Dealership. They’ve set a standard for excellence that’s hard to beat! More
by AIDENMELI92
Employees Worked With
October 24, 2024
Sebastian was great to work with. Made everything easy to get through. Was very busy, so it took awhile, but we made it through it all. Made everything easy to get through. Was very busy, so it took awhile, but we made it through it all. More
by BJW822
Employees Worked With
Sebastian Banuelos
October 24, 2024
The dealer ship was clean. The staff was friendly helpful and knowledgeable. They made and my wife feel at ease. The staff was friendly helpful and knowledgeable. They made and my wife feel at ease. More
by pickzz626
October 22, 2024
gateway, has lost me as a customer for ever. i had an appointment for an oil change at ten in the morning. I chose to wait because usually it only takes an hour or so, with an appointment. after i had an appointment for an oil change at ten in the morning. I chose to wait because usually it only takes an hour or so, with an appointment. after three hours i decided to go check on the progress and they hadn't even started on my truck. Cliffs explanation was that a lot of people had just shown up when i got there, and it first come first serve even with an appointment. so dont bother making an appointment here, youll wait all day. it too 4 and a half hours for this oil chance and break fuild flush. after i got home that same week i noticed my passanger front tire was wet and there was a puddle on the floor in my driveway. they left a bleader loose and Cliff claime it had worked its way loose. A torque item worked it way loose and soaked my 35 inch tire and wheel and left a puddle on my driveway. Unbelievable. had to have it towed to the dealership at 5 PM spoke to Cliff and he said they take care of it in the morning and that he would call me once it was done. I had an appointment for 11 after speaking to the service department before hand. i waited for that call all day. at 5 PM i called to ask for an update on my truck and Cliff casually said, oh its done, come pick ip up when you're ready. i asked why i didnt get a call... he said we sent you a text, i never got a text. i don't know if this guy is just bad at his job or this dealership is just losing its service quality. who ever drove my truck in and out of the dearler left grease on my steering wheel and on the driver door kick panel. they need to do better. this kind of service is unacceptable More
by Luis
Employees Worked With
cliff from service department
