Gateway Chevrolet

Experience was very good - my interaction with Andres the sales manager and Miguel the sales rep went well. Great communication. They made sure that I was satisfied and happy. sales manager and Miguel the sales rep went well. Great communication. They made sure that I was satisfied and happy. More

Jeremy & Dayana helped me find the exact truck I was looking for at the perfect price. Very much appreciated the warm service as well! looking for at the perfect price. Very much appreciated the warm service as well! More

Sales department is very helpful, as I purchased new truck this year. The service department has always been less than satisfactory, since I began bringing my old truck and my wife’s car in for routine truck this year. The service department has always been less than satisfactory, since I began bringing my old truck and my wife’s car in for routine service. I continue coming back there for service because it’s convenient and I hope that something will change, but every time they continue to disappoint. I have expressed my displeasure more than once and I just get brushed off and get no response from upper management. More

False information. Inaccurate cost projection for repairs and never having a loaner vehicle or considering the needs as a customer Inaccurate cost projection for repairs and never having a loaner vehicle or considering the needs as a customer More

Took truck in for a warranty repair and completed in the estimated time frame. I was called and told it was done and asked if I could leave it until the weekend and they had no problems with that. estimated time frame. I was called and told it was done and asked if I could leave it until the weekend and they had no problems with that. More

High volume dealership with advisors ready to help you. We showed up on a Sunday without an appointment and we're helped with trading in our truck for a new vehicle. Process of negotiation and then financi We showed up on a Sunday without an appointment and we're helped with trading in our truck for a new vehicle. Process of negotiation and then financing can be a bit lengthy. Throughout the process, our advisor Miguel made sure we were comfortable and offered us water. He is a great asset to this dealership as he listens to his customers and is great at his communication. More

Joseph was the man did a great job of getting the deal done. Answered all my questions and took care of a special part for my car. done. Answered all my questions and took care of a special part for my car. More

Friendly sales people. Excellent service. Very helpful in getting me set up with a new vehicle. Fully satisfied. Excellent service. Very helpful in getting me set up with a new vehicle. Fully satisfied. More

Average at best. You fixed the problem with my newer car (4300 miles) but conveyed no urgency in doing so. That’s disappointing. I had no communication with my ser You fixed the problem with my newer car (4300 miles) but conveyed no urgency in doing so. That’s disappointing. I had no communication with my service advisor for the entire 4 hours I waited. No updates, no progress or lack of progress updates .. nothing. Again, disappointing. Asked me if I wanted the car washed .. said yes .. no wash. This is not a good first trip to your service. It pales in comparison to recent experiences I’ve had at other brands’ service departments in terms of listening, responsiveness and courtesy. I get it that you don’t really care. I don’t care if I ever come back. More

Muy buen servicio me dieron o mejor estoy bien contento por el trato tan amable por el trato tan amable More