Gateway Chevrolet

Jenny was my advisor. She informed me of what the would be doing and when my service was completed, she came and found me in the waiting area and walked me through the fin She informed me of what the would be doing and when my service was completed, she came and found me in the waiting area and walked me through the findings of the service. She did a great job!! More

This is the 2nd survey. Please stop. I do not appreciate your word count. Ok Please stop. I do not appreciate your word count. Ok More

I don’t understand why I have to make an appointment for service then leave it there multiple days just for them to look at it. This process is ridiculous! service then leave it there multiple days just for them to look at it. This process is ridiculous! More

The car was beautiful after the detailed cleaning was completed after four years I never knew of this service was available my vehicle looks ready to sell completed after four years I never knew of this service was available my vehicle looks ready to sell More

We are return customers . We have bought 2 Chevrolets in the last 2 years here at Gateway. There is NO other Chevrolet dealer in the Phoenix area I would spend a penny at . We We have bought 2 Chevrolets in the last 2 years here at Gateway. There is NO other Chevrolet dealer in the Phoenix area I would spend a penny at . We were run back and forth by a dealer I will not name . Nothing but crooked horse traders out here in the West . Gateway will treat you right and not lie to you like others . One Bolt EUV and one Colorado guess the other guys didn't want to sell . More

Poor communication, don’t have a fix just a reset which has been done before-2 months prior, had my car from appointment day until they actually looked at it for 3 weeks-it was safe to drive and on many o has been done before-2 months prior, had my car from appointment day until they actually looked at it for 3 weeks-it was safe to drive and on many occasion I asked-since I was using uber, if I could use it and I could bring it back within a few hours when they were “actually “ ready to look at it-they said it just has to sit in their property or I lose my place in line, foul smell inside when I picked up my dirty truck-was a takeout bag with a left steak- I thought something died. Not sure how no one noticed. Also on my last call to get an update I was told another few weeks so I said I’d come pick it up and take it to a different dealership and I got a call back that it would be looked at the next day??? Finally the only way to actually speak with someone in service was to call sales first. Usually even that didn’t work. Yes and asking for a manager didn’t help. More

My preferred dealer for service. I have always received excellent service and would definitely recommend. I have always received excellent service and would definitely recommend. More

My Service advisor Liz always take great care of her customers and ensures we receive the best customer service. She always keep me updated without any issues. Great working with Liz at Gateway Chevrole customers and ensures we receive the best customer service. She always keep me updated without any issues. Great working with Liz at Gateway Chevrolet. More

I had a great experience at the dealership. The sales representatives were helpful, professional and made the process smooth. The overall atmosphere was welcoming, and everything about my visit The sales representatives were helpful, professional and made the process smooth. The overall atmosphere was welcoming, and everything about my visit was excellent. More

John is fantastic! Quick service and kept promises. No surprises and my vehicle runs great. Thank you! Quick service and kept promises. No surprises and my vehicle runs great. Thank you! More