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Gateway Chevrolet

Avondale, AZ

4.5
8,212 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,212 reviews

April 14, 2022

Dominick Bartnik was such and amazing service advisor! Couldn’t thank him enough for help me out with my car and getting the best service. Giving me the best of best and helping me needs. I would definite More

by Marcella Nery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Gateway Chevrolet responded

Hi Marcella, thank you for your kind review; we are happy to pass along your comments to Dominick and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 14, 2022

As with any car sales, there is always some negotiation that is done. I found on this purchase that things went pretty smooth. Very little negotiation had to be done. The staff at Gateway Chevrolet were gr More

by CHAGNONR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erasmo "Razz" Quirino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Gateway Chevrolet responded

Hello CHAGNONR, We're pleased to know we have been able to exceed your expectations and really help you out! We want all our clients to have a comfortable and stress-free experience with us! We will pass along your praise and kind comments about Razz to your our team. If you have any further questions, please give us a call. We're always happy to help! - Team Gateway

April 13, 2022

I really appreciated the way they took the time to communicate with me and take care of my vehicle in a timely manner. More

by lisastanley451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 15, 2022 -

Gateway Chevrolet responded

Hello lisastanley451, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 13, 2022

Great service from Liz Diaz getting vehicle checked in for service. Would have liked an update on progress/eta as service took 2+ hours. More

by DLOESCHJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Apr 15, 2022 -

Gateway Chevrolet responded

Hi DLOESCHJR, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 13, 2022

Liz take care of me my car was ready before estimated time.thanks for team More

by YVAFAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
liz
Apr 15, 2022 -

Gateway Chevrolet responded

Hi YVAFAN1, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 13, 2022

Made an appt and it still took a day or two, just see what was wrong More

by littlecharles78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 15, 2022 -

Gateway Chevrolet responded

Thank you littlecharles78 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

April 13, 2022

The service advisor was wonderful when we dropped of the Blazer. We left it overnight to give them plenty of time for the “courtesy wash“ but wen when we picked it up the next morning the advisor we were wo More

by lewisbl5555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 15, 2022 -

Gateway Chevrolet responded

Thank you lewisbl5555 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

Apr 16, 2022 -

lewisbl5555 responded

I called and was transferred to someone but got no answer. The receptionist then took my name and phone number and told me she would have someone contact me. Now it’s been a week with no response. But yet you guys call me every time I get a service to see if I want to trade in my vehicles??

April 12, 2022

Called to see if I need to make an appointment for an oil change on Saturday, was told I had to, made the appointment, get an email saying it was canceled day before, call to see why, dumb xxx who took my in More

by ROBYN9160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No clue
Apr 27, 2022 -

Gateway Chevrolet responded

Thank you ROBYN9160 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

April 12, 2022

I went in to get my oil changed and was told it would take a couple hours but they got it done in less than an hour Thank you 😊 More

by jgentile181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 14, 2022 -

Gateway Chevrolet responded

Hello jgentile181, It is great to hear everything was done quickly and to your satisfaction! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon! Best Wishes, Team Gateway

April 12, 2022

Trinidad always takes such good care of me! The service is timely and communication is fantastic! More

by rebecca.diaz16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trinidad
Apr 14, 2022 -

Gateway Chevrolet responded

Hi rebecca.diaz16, thank you for your kind review; we are happy to pass along your comments to Trinidad and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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