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Gateway Chevrolet
Avondale, AZ
8,094 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,096 reviews
Verified Customer
November 26, 2024
Very helpful every step of the way. Cecil was fantastic with explaining all parts of the process and make sure our family was comfortable. Cecil was fantastic with explaining all parts of the process and make sure our family was comfortable. More
by Kingaling
Employees Worked With
Cecil
November 25, 2024
Adrian Guzman the sales representative was helpful and very personable. John Elian, sales manager, whom we were negotiating the trade in with as well as the pricing failed to inform us of a key GM incent very personable. John Elian, sales manager, whom we were negotiating the trade in with as well as the pricing failed to inform us of a key GM incentive, Conquest. We did not find this out until we were already in the finance department signing papers. There was a document that indicated all the incentives we were “offered” that we were to sign when we noticed this Conquest incentive for $1500. The Finance rep, Erasmo Quirino, spoke to Mr Elian regarding this and was told that it was rolled into the “Total Savings” amount which was not our understanding of what that total included. Those amounts were different when we made the negotiations. We did not accept this and we were ready to back out of the deal when Mr Quirino spoke to Mr Elian again and we negotiated a resolution. This incident was very uncomfortable and left us feeling like it was a “bait and switch” scenario. More
by don.lippard
November 23, 2024
Vicki and the team at gateway service are wonderful! They are accomadating, friendly and quick! I can’t wait for my next service appointment! They are accomadating, friendly and quick! I can’t wait for my next service appointment! More
by martaisabel212
Employees Worked With
Vicki raines
November 23, 2024
Zach, the gorgeous Red —you know who I'm talking about! This guy is amazing. Where has he been all my life? This guy is amazing. Where has he been all my life? More
by TAMIKAMCKANEY40
November 23, 2024
Always polite speedy and clean. Vicky always helps whenever and whatever I need. Bought 2 vehicles at gateway. I won’t go anywhere else! Thank you. Vicky always helps whenever and whatever I need. Bought 2 vehicles at gateway. I won’t go anywhere else! Thank you. More
by chucklowther
Employees Worked With
Vicky
