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Gateway Chevrolet
Avondale, AZ
8,219 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,219 reviews
December 19, 2023
Sales department is great easiest truck I have ever bought. I would recommend buying the vehicle there and not deal with there service department at all. I had a new OEM accessory that wasn't funct bought. I would recommend buying the vehicle there and not deal with there service department at all. I had a new OEM accessory that wasn't functional bought through the dealership. they took it back but could not refund my money they had to get authorization from their vendor. Mind you I bought it from gateway. Was promised a check the week of Thanksgiving and still have not received my refund. I even called John the manager for the service department. I also bought another OEM part that was delivered in unacceptable condition. Still have not resolved that issue either. More
by scottsemail38
Verified CustomerEmployees Worked With
John Sheldon zero atars
December 19, 2023
Very friendly and I was treated with respect from the start. Andre, my sales rep, was extremely timely and friendly. start. Andre, my sales rep, was extremely timely and friendly. More
by daunivan.t.will
Employees Worked With
December 18, 2023
Salesman Caleb B. was great but after sale experience has been poor. Needed help with a warranty issue. Good luck getting management to call you back. You get transfer was great but after sale experience has been poor. Needed help with a warranty issue. Good luck getting management to call you back. You get transferred to a generic voicemail, over and over. No one ever calls back. I’ve had to physically come to the dealership, multiple times, just to get someone to talk to me. I am actually waiting right now for Andre Burchette to return my call. I’m not holding my breath. As of right now, I would never buy another vehicle from Gateway Chevy Avondale AZ. More
by Giddyup567
December 18, 2023
Brakes are squeaking and was told there is nothing wrong and they will continue to squeak. If nothing wrong why are they squeaking? Very disappointed was told mechanic power washed them which was not done. and they will continue to squeak. If nothing wrong why are they squeaking? Very disappointed was told mechanic power washed them which was not done. More
by novacole13
Employees Worked With
Chandler
December 18, 2023
I’ve had my truck in 2 or 3 times for the same problem. They say they can’t replicate the problem despite me telling them EXACTLY how to do it. They’ve told me the settings were wrong twice yet it still co They say they can’t replicate the problem despite me telling them EXACTLY how to do it. They’ve told me the settings were wrong twice yet it still continues to not work like it is supposed to. HIGHLY DISAPPOINTED. Most likely will take it to another dealer to get it fixed. More
by ifixowies
Employees Worked With
Service
December 17, 2023
No pushy sales, we came in looking for one of two vehicles. They had one in stock and we did paperwork. They were great to deal with and not pushy on any additional sales. We came in for what we want vehicles. They had one in stock and we did paperwork. They were great to deal with and not pushy on any additional sales. We came in for what we wanted and left with what we wanted, no more no less. More
by JOSHL3
Employees Worked With
December 17, 2023
They were very friendly and thorough in helping me find a car that fit my needs. Marc was very patient with me as I test-drove different models. car that fit my needs. Marc was very patient with me as I test-drove different models. More
by CORDELIACLARIDGE
