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Gateway Chevrolet
Avondale, AZ
7,818 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,818 reviews
November 01, 2023
Excellent service team - very quick, friendly, and thorough. Not much interaction, but I felt reassured they would do a great job. thorough. Not much interaction, but I felt reassured they would do a great job. More
by happyinaz17
Verified CustomerEmployees Worked With
I don't remember the name - in Service Dept.
November 01, 2023
Typical dealership with typical sales crap! Told me deal was done when it wasn’t…lies about final price… Told me deal was done when it wasn’t…lies about final price… More
by willystyle1970
Employees Worked With
October 31, 2023
The new Rick was great. I normally don’t answer calls from the dealer just because I feel like they’re trying to sell something all the time but this time was different. I d I normally don’t answer calls from the dealer just because I feel like they’re trying to sell something all the time but this time was different. I didn’t feel like I was being sold anything just feel like I was getting invited. He asked me what I was looking for and what did I like? He made the whole situation about me and what I needed. Thank you Rick for making me feel welcomed. I hope you make a lot of sales in your future. More
by retanachristina31
October 31, 2023
Great experience overall. The sales personnel (Robert Lozanno) was very helpful patiently answered my questions, and tried hard to meet what I asked for. The finance manager w The sales personnel (Robert Lozanno) was very helpful patiently answered my questions, and tried hard to meet what I asked for. The finance manager was very helpful as well More
by dongwoo.yeom
Employees Worked With
October 31, 2023
Mike was the best very helpful and will recommen to family and friends thank you kindly family and friends thank you kindly More
by nessag85
October 31, 2023
I have The VIP car care plan and took my truck in for a “Delivery Detail Freshen Up W/Sealant Application” that’s included with the plan I waited 2 hours for them to give me the truck back only too see the “Delivery Detail Freshen Up W/Sealant Application” that’s included with the plan I waited 2 hours for them to give me the truck back only too see they didn’t clean anything at all. Disappointed is all I can say bad service. A regular car wash does a better job More
by benny3rg
Employees Worked With
Don’t remember
October 30, 2023
All went well. timeliness, understanding of all concepts of this maintenance action. BUT ,, did ask for my truck to be washed,, Bad on you.. timeliness, understanding of all concepts of this maintenance action. BUT ,, did ask for my truck to be washed,, Bad on you.. More
by cweierbach
Employees Worked With
Service Department
