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Gateway Chevrolet
Avondale, AZ
8,094 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,094 reviews
January 24, 2025
The service department is terrible. I scheduled an appointment a month in advance for a serial gateway data module update. Which I was told by a GM representative that it should be an i I scheduled an appointment a month in advance for a serial gateway data module update. Which I was told by a GM representative that it should be an in and out process. I was told my truck (2022 Silverado with 20,000 miles) that I had purchased brand new, had transmission codes. Cody (the service “advisor”) told me they needed a transmission tech to look at the truck to diagnose it and there was no timeline on a repair date. Eventually they told me my truck was ready to be picked up. After looking at the service order, my truck needed a simple battery replacement and there was no note of anything transmission related. The only advisement I would ever trust from Cody Mills Tag#: 7612 is him putting in his 2 weeks notice and running a telephone scam full time since he likes to play games and waste time. Thankfully GM is looking into this. More
by allen.dilan1
Verified CustomerEmployees Worked With
Cody Mills
January 23, 2025
Jose was extremely helpful, knowledgeable, and honest about the vehicles I was comparing. His thorough explanation on each of the vehicles details was very helpful in making a decision that I felt confid about the vehicles I was comparing. His thorough explanation on each of the vehicles details was very helpful in making a decision that I felt confident in. Thank you for all your help. More
by grace_lori
January 23, 2025
Josh was amazing. He communicated well everything that was going on and even the time it would have been done. Offered the ride even though we had a ride home. He communicated well everything that was going on and even the time it would have been done. Offered the ride even though we had a ride home. More
by bnini1213
Employees Worked With
Josh from Service
January 22, 2025
Gateway Chevrolet is a top dealer and worth the trip to Avondale. Reasonable prices and fairly efficient process made our experience quite pleasant. Avondale. Reasonable prices and fairly efficient process made our experience quite pleasant. More
by JANNASEE
January 21, 2025
My experience comming to this dealership is great everytime. I like how cheavy is quick and will notify you about your vehicle service. the staff is nice and also very helpful when needed. I like everytime. I like how cheavy is quick and will notify you about your vehicle service. the staff is nice and also very helpful when needed. I like comming here and getting my car service with advisor liz, she's awesome. she will provide feedback about any issues regards your vehicle. Thanks. Cheavy More
by Martinvalenzuela6220
Employees Worked With
liz
January 21, 2025
In there for 5 days, didn't look at it for 3 days after it was dropped off. Killed the battery, left oil drain plug loose and got oil on my driveway. Just the worst experience I've had at this dealership. it was dropped off. Killed the battery, left oil drain plug loose and got oil on my driveway. Just the worst experience I've had at this dealership. Pretty sure I'll find someone else next time. More
by fgregory2009
Employees Worked With
Not important
January 21, 2025
ZACK IN SERVICE WAS ABSOLUTELY WONDERFUL, HE REALLY HELPED ME OFF A JAM THIS TIME. HE GOT MY CAMARO SENSORS FIX AND BACK TO WORK I WENT . THANK YOU ZACH. HELPED ME OFF A JAM THIS TIME. HE GOT MY CAMARO SENSORS FIX AND BACK TO WORK I WENT . THANK YOU ZACH. More
by TAMIKAMCKANEY40
Employees Worked With
ZACK
