Gateway Chevrolet

Took to long and there was grease or something black on the drivers floor mat no proactive paper down ! the drivers floor mat no proactive paper down ! More

Wrong Diagnosis and told me that my engine was seized and the car was not inspected thoroughly. Turned out the starter was stuck on the flywheel which is why it would not crank. Also they left my steering ra the car was not inspected thoroughly. Turned out the starter was stuck on the flywheel which is why it would not crank. Also they left my steering rack loose and did not tell me it was still loose which could have ended in disaster More

Tire warranty is a scam don't get it they refuse to replace anything at all and just take your money replace anything at all and just take your money More

Clean environment, nice people and welcoming. The people worked very well with us and good The people worked very well with us and good More

Lots of choices. Found the vehicle I wanted. Professional staff and made it easy to work with you all on a deal. Found the vehicle I wanted. Professional staff and made it easy to work with you all on a deal. More

Drove 40 minutes to test drive a used car they had for sale after being told by phone salesperson it was the only way to negotiate on the car. Once getting there we were allowed to start the car but not sale after being told by phone salesperson it was the only way to negotiate on the car. Once getting there we were allowed to start the car but not drive it unless we went inside and agreed upon the price. The salesperson stated they did not let “high line” cars out for a test drive. The car was in the mid 60,000. I said can we at least have your manager drive us in it, and he went and asked and he said no, not unless we agreed upon the price first. While this car is kind of expensive, it would be our least expensive car, we were qualified to buy the car, I’m in my mid 50’s and just drove 40 minutes - clearly not looking for a joy ride in a “high line” car. I said if we cant drive it we have to leave and he said “ok”. I was so baffled that I called dealership sales manager on the drive home and said I don’t understand. He said “well you told the salesperson it was not your favorite color, so why would you want to drive it anyway”. It was yellow which was not our first pick, but it did not preclude us or our interest. Wasted an hour and a half on a Sunday. Who buys a used car and then test drives it after - that’s Gateway’s policy. More

Zach always does a great job in communicating and servicing our vehicle. I feel very comfortable leaving my car under his care. servicing our vehicle. I feel very comfortable leaving my car under his care. More

I always get wonderful service when bringing in my suburban in for service. Thanks guys keep up the great work! suburban in for service. Thanks guys keep up the great work! More

Great customer service the only thing I am having issues is the loan months we agreed on 84 months and when I was looking at the USB papers it’s saying 96 months so I don’t know what happened there not good is the loan months we agreed on 84 months and when I was looking at the USB papers it’s saying 96 months so I don’t know what happened there not good on this part More

Justus was great. He was professional and knowledgeable. I’ve referred a few people and told them to go to gateway. He was professional and knowledgeable. I’ve referred a few people and told them to go to gateway. More