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Gateway Chevrolet
Avondale, AZ
7,817 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,817 reviews
Verified Customer
December 12, 2023
Normally have good luck at this dealership service center. 4 hours for an oil change and rotation. Poor communication, car wasn't washed at end of service. Had to go find sale rep multiple times to s center. 4 hours for an oil change and rotation. Poor communication, car wasn't washed at end of service. Had to go find sale rep multiple times to see what was going on. Asked him to look at a couple things that have came up on past service appointments. He told me they needed two days to diagnose the problem. Explained I needed the car since no loaner cars are available and that i was staying at dealership until routine maintenance was performed. He apologized and said they we really busy. More
by DDORN18
Employees Worked With
Alan
December 12, 2023
Neilany, Cesar and Larry were wonderful to work with. They worked with us to get a deal that we were comfortable with and allowed us time to think through it without pressure. They worked with us to get a deal that we were comfortable with and allowed us time to think through it without pressure. More
by Krystlynn
Employees Worked With
Neilany Gamez, Cesar, Larry (finance)
December 12, 2023
The buying process was very easy, I didn’t feel pressured to buy anything I didn’t want. The sales lady was fantastic to buy anything I didn’t want. The sales lady was fantastic More
by TYSONKLEINDEL
Employees Worked With
December 11, 2023
Justus and Oscar were great to work with. They checked in each step of the way, did not pressure us into anything we were not interested. The whole experience was great. They checked in each step of the way, did not pressure us into anything we were not interested. The whole experience was great. More
by dannyc81
Employees Worked With
Oscar, Justus
December 11, 2023
Worst interaction I have ever had at a dealership and your management sucks. Very rude and non-helpful. Basically said it was my responsibility to get the car fixed and had to use the warranty I pur your management sucks. Very rude and non-helpful. Basically said it was my responsibility to get the car fixed and had to use the warranty I purchased to fix the vehicle which was faulty from day one. Won't ever recommend this dealership or purchase here again. More
by cowgirlup12
Employees Worked With
December 09, 2023
Excellent job for the team at the service center to get me in and out quickly. Can’t speak the same for the sales team when I got my truck there. me in and out quickly. Can’t speak the same for the sales team when I got my truck there. More
by 89cheevy
Employees Worked With
Liz Diaz
