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Gateway Chevrolet
Avondale, AZ
8,094 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,094 reviews
January 27, 2025
The vehicle was in for a long time without providing me a loaner or good communication about status. When I requested a loaner vehicle, I was faced with an argument from the service advisor as if the check e loaner or good communication about status. When I requested a loaner vehicle, I was faced with an argument from the service advisor as if the check engine light and upper radiator hose leaking during warranty is my fault. More
by AMR_ABDIN
Verified CustomerEmployees Worked With
Cliff
January 27, 2025
I can Always depend on Gateway to understand my worries. They go out of their way to help me fully understand & get the services I need. I can trust my vehicle's with them knowing that I depend on my vehicl They go out of their way to help me fully understand & get the services I need. I can trust my vehicle's with them knowing that I depend on my vehicle. Excellent services More
by Kim
January 26, 2025
YOUR CERTIFIED MECHANICS INSTALLED MY '24 COLORADO ZR2 SPLASH GUARDS BACKWARDS AND I HAD TO RETURN THE FOLLOWING DA TO HAVE THEM REMOVED AND REINSTALLED. HOWEVER , THE SERVICE LADY WHO WORKED WITH ME---I SPLASH GUARDS BACKWARDS AND I HAD TO RETURN THE FOLLOWING DA TO HAVE THEM REMOVED AND REINSTALLED. HOWEVER , THE SERVICE LADY WHO WORKED WITH ME---I DON'T REMEMBER HER NAME I,M SORRY, WAS EXCEPTIONALLY APOLOGETIC FOR THE PROBLEM. More
by stinkindog4
Employees Worked With
January 26, 2025
They had our vehicle for 2 weeks and no communication with us about it. Terrible service all around no one was ever available when you called . The agent assigned to didn’t even bother to prioritize our with us about it. Terrible service all around no one was ever available when you called . The agent assigned to didn’t even bother to prioritize our issue. 3 weeks later for a diagnostic test and oil change nothing else was done. Disappointed and dissatisfied. More
by yenyjohnson
Employees Worked With
don’t recall his name
January 25, 2025
The young lady Nina who sold us the car was amazing! !! She does her best to get you a deal. We would definitely be asking for her in the future car. !! She does her best to get you a deal. We would definitely be asking for her in the future car. More
by SAMUELE260
January 24, 2025
After several attempts at other dealerships, Cliff and the service team at Gateway Chevrolet found the issue with my car and promptly addressed the issue. I had my car back shortly after. I am very happy the service team at Gateway Chevrolet found the issue with my car and promptly addressed the issue. I had my car back shortly after. I am very happy with the performance by the service department at Gateway Chevrolet. More
by jared28
Employees Worked With
Cliff (service)
