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Gateway Chevrolet
Avondale, AZ
7,787 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,787 reviews
Verified Customer
October 10, 2024
I was disappointed in the service I received. 1st of all, I sat in the waiting room for 2 hours and eventually went to Zack’s office for an update of changing the battery in my 2011 Cruze. 2nd… 1st of all, I sat in the waiting room for 2 hours and eventually went to Zack’s office for an update of changing the battery in my 2011 Cruze. 2nd… I was told the current battery was out of warranty and expired and the cost of a new one. I accepted the information and gave permission to change to the battery. After discussing the event with my son n same day, he came up there and discussed why I needed a new battery. The current one was still under warranty and I should have paid only the maintenance to change the battery. Zack confirmed this and I was given a refund for the cost of new battery. I’m upset because I have brought my car up there multiple times for service and wonder how many times I was overcharged. More
by DJOLIVER53
Employees Worked With
Zack
October 09, 2024
Jose was the best. Made everything easy for me and worked with me the way. Made everything easy for me and worked with me the way. More
by apereamontano94
Employees Worked With
October 08, 2024
This is the second car I have purchased from Gateway Chevrolet. Gateway has the best selection of new and used cars. Their facilities are clean. ALL the staff is polite and attentive. Best of all was ou Chevrolet. Gateway has the best selection of new and used cars. Their facilities are clean. ALL the staff is polite and attentive. Best of all was our salesperson Yessi. More
by tucsontwain
Employees Worked With
October 08, 2024
Jose Gonzalez was amazing got me in a 2025 I love my Chevy Trax. I got to pick whichever one I wanted and the entire process was super easy. Chevy Trax. I got to pick whichever one I wanted and the entire process was super easy. More
by latisha lesure
Employees Worked With
October 08, 2024
Unacceptable wait time for an oil change. I scheduled an oil change appointment and was told that it would take 2-3 hours. I departed from the Service Center over four hours later. I scheduled an oil change appointment and was told that it would take 2-3 hours. I departed from the Service Center over four hours later. More
by PERCIVIL3
Employees Worked With
October 08, 2024
Very horrible experience and poor service. Went in for an oil change with an appointment. 4 1/2 hours later I got my truck. I decided to wait for it and figure it’ll be like 2 hours max. When Went in for an oil change with an appointment. 4 1/2 hours later I got my truck. I decided to wait for it and figure it’ll be like 2 hours max. When I asked the advisor for any updates. He just said i don’t know, wait for a text. Could have at least showed some empathy or apologized for the long wait time. No point in doing an appointment if it’s going to take so long. Might as well be walk in More
by lramos934
Employees Worked With
Cliff
October 08, 2024
Andre my sales guy was great. Finance team was very helpful and informative. Everyone was so welcoming and accommodating. Finance team was very helpful and informative. Everyone was so welcoming and accommodating. More
by adishmon1988
October 08, 2024
Very Professional seller and competitive prices in the market, friendly staff personnel and communication is on point market, friendly staff personnel and communication is on point More
by christianlpagan
