Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

I really appreciated that LC was easy to talk with and listened to what I was saying he was awesome! I'm happy they worked with me and I was over all satisfied. listened to what I was saying he was awesome! I'm happy they worked with me and I was over all satisfied. More

Very excellent and friendly assistance with our questions or needs always made to feel that help is offered for anything and usually done immediately or needs always made to feel that help is offered for anything and usually done immediately More

They did a great job installing my accessories and very very quick. Very friendly staff. very quick. Very friendly staff. More

So I just came in for a quick oil change and asked meekly to replace the passenger side front bulb as I hit a pheasant the other day. I'd do it but I just recently had abdominal surgery. The service advisor to replace the passenger side front bulb as I hit a pheasant the other day. I'd do it but I just recently had abdominal surgery. The service advisor stated they may or may not be able to get to it and there would be a charge to do so and she also noticed that the bird knocked my fog light in before I could tell her. She said they would do their best but it may just be the oil change. Well getting back to my car I was thrilled to see that they installed my front blinker so I'm a legal driver again. But the best part is when I got home the crew also fixed my fog light. They went above and beyond for sure. THANK YOU!! More

While we were speaking with him, he was tapping on his phone without paying attention to us. phone without paying attention to us. More

Service was great. No complaints. I would buy from same salesman for sure again. Open and honest and didn’t push any sale on me which I appreciated. No complaints. I would buy from same salesman for sure again. Open and honest and didn’t push any sale on me which I appreciated. More

Service department is top notch. Excellent to work with. Quick, efficient and highly recommended. A+ Excellent to work with. Quick, efficient and highly recommended. A+ More

The customer service was exceptional. All the folks were welcoming and courteous. I will definitely recommend others looking for a quality Vehicle to consider Gateway Chevrolet. All the folks were welcoming and courteous. I will definitely recommend others looking for a quality Vehicle to consider Gateway Chevrolet. More

This service center needs work with communication and customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after getting anxious and upset I realized the vehicle was parked out front, and no one had tried to communicate with me, or tell me that they would be needing it overnight. They Claimed they needed 30 minutes to an hour to Inspect it. Why I waited six hours, and personally had to discover the vehicle parked outside? I’m not sure. I assume it was due to miscommunication due to the fact that the original service tech was gone by the time I came back to ask about my vehicle, He had passed my information to someone else, and they failed to notify me as I waited in the lobby. They told me to come back the next day and everything would be done. The next day came I waited around four hours for them to tell me they would be needing my vehicle overnight again. They returned the vehicle with major scratches all over my glove box and passenger Foot siding. I think it’s fair to mention I had only owned the vehicle for two weeks after purchasing it directly from them. The sales team went above and beyond to make sure I was happy, but unfortunately, it was a nightmare to deal with the service techs. More

Great service and fast Friendly staff Easy access of the interstate. Very clean and nice facility interstate. Very clean and nice facility More