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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Fargo, ND

4.5
283 Reviews

283 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

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September 02, 2024

This dealership excels in poor quality work and even worse quality control. I will never recommend this dealership or ever go back after my horrific experience. More

by miller.dickinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Roper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

I am sorry to hear this, I am getting this to our Bodyshop Manager right away, thank you for your patience and I hope we can get this corrected for you.

August 31, 2024

Great service and great employees. Complimentary ride to another location was really good. Will use again, really made things easy for me. More

by A.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Hi, A.J.! Thanks for sharing your thoughts about your experience with Gateway Chevrolet Cadillac Hyundai Nissan. We appreciate your business and hope to see you again soon!

August 27, 2024

Did people are very argumentative not very friendly. They told me they had the title to my car and then when I asked for it they told me Bismarck would send it to me and I still haven't gotten it. More

by CLONG171995
Recommend Dealer
Yes
Employees Worked With
Landon Goree
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Arkangelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 26, 2024

what a great place to get my vehicle. I had such great service. My purchase was quick and easy, and I am confident that I will return again. :) More

by KOLSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Lachowitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tesa Larson-Roper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Morley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Strand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stormy Westerholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Roper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 24, 2024

I was able get appointment for service quickly and the repair was done in a short time. More

by GSKATVOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gateway Chevrolet Cadillac Hyundai Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

August 23, 2024

GREAT SERVICE. PLEASANT ENVIORMENT. LOVED THE COFFEE AND TREATS. FAST SERVICE. QUALITY WORK. IMPRESSED WITH WHOLE VISIT More

by KOLSON2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Morley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stormy Westerholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nieland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Severson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Roper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gateway Chevrolet Cadillac Hyundai Nissan. We look forward to having you as one of our valued customers for many more years to come!

August 23, 2024

Takes care of customer concerns and explains things well. Very good staff and very accommodating. More

by LPHANSON2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car loaner employees were helpful.
Aug 24, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks for sharing your thoughts about your experience with Gateway Chevrolet Cadillac Hyundai Nissan. We appreciate your business and hope to see you again soon!

August 16, 2024

It was a painless wonderful experience. Brent knew all about the truck. Dealership added nice accessories. Nice price. Thank you More

by MIKENCARI
Recommend Dealer
Yes
Employees Worked With
Brad Sather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your kind words! We are thrilled to hear that you had a wonderful experience at Gateway Chevrolet Cadillac. It’s great to know that Brent could assist you with all the details about your truck and that you liked the accessories and pricing. We appreciate your feedback and hope to see you again soon! Sincerely, The Gateway Chevrolet Cadillac team

August 13, 2024

GREAT WORK! !! AWESOME EMPLOYEES! THANKS TO KEITH ROPER. I LOVE GOING TO GATEWAY FOR PARTS AND SERVICE ON MY VEHICLE. More

by KOLSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Morley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Willert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Culley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Severson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Roper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRADY SEVERSON WAS VERY HELPFUL., Alex Fischer
Aug 13, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that Keith and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

August 13, 2024

Very friendly, honest with repairs needed, very professional, were able to get me in quickly. More

by LOBERG.JIM.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Perez, Brent Larson
Aug 13, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your business and this review, Jim. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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