Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Excellent Experience and Customer Service I just wanted to thank Trevor Good for the outstanding customer service. Our 2014 Chevrolet Silverado needed to have a recall done and Trevor went out I just wanted to thank Trevor Good for the outstanding customer service. Our 2014 Chevrolet Silverado needed to have a recall done and Trevor went out of his way for us and he brought my vehicle to my work today so I didn't need to figure out another ride. Tyler Walker has also been very personable to us and got our vehicle in for the recall work in a timely fashion. The work done has been completely satisfactory and my truck came back to me so clean. Thank you both for the great experience at Gateway Chevrolet! Julie & Greg Yourczek More

Went to the dealership for a minor recall on a 1999 silverado. After fixing the minor issues service department told me I needed 1500.00 more in other repairs. I got suspicious and took the truck to silverado. After fixing the minor issues service department told me I needed 1500.00 more in other repairs. I got suspicious and took the truck to my normal mechanic and the repairs I need were only about 350.00. He informed me that they were going to replace parts that did not need replacing. Another visit I went to sell a vehicle that was part of an estate settlement. Their offer was so low that it made pawn shop offers seem excellent. I was considering buying a new vehicle and maybe using the estate vehicle as a trade in but not after that offer. More

First of all, I cannot express the fantastic service I received at this Dealership. From the second I stepped into the service area until the second I drove away. I am from Iowa and had major issues wit received at this Dealership. From the second I stepped into the service area until the second I drove away. I am from Iowa and had major issues with my 2008 Impala. I was directed to Tyler Walker and was treated like a valued customer from there on out. I won't go into the lengths that Tyler and the crew at Gateway took to make sure I was completely satisfied, but to sum it up------FIRST CLASS----- I would recommend anyone with car problems to take it to Gateway Chevrolet. I have been in the customer service industry for nearly 30 years and I hope I show the same level of service to my customers as the people at Gateway. Tyler----thank you, thank you, thank you,----top notch. Kary Schroeder KT Industries Sheldon, Ia. More