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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Fargo, ND

4.5
283 Reviews

283 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

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September 18, 2016

Not a good review I went in for a tire rotation but I got an oil change instead. I was waived the charge for the oil change and was charged a tire rotation but didn't g More

by DROCHA3257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ade Adeshina
Sep 21, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Hi there, we have tried to reach out to you and get this resolved, We do however apologize for this mistake in our system, if you do end up seeing our response we would love it if you could give us a call so we can get it handled for you. Thank you for your business and we appreciate the review, have a good day.

September 16, 2016

Great Service Our 2015 Silverado was recalled for a couple issues. Personal and friendly. Workmanship was fabulous. Very helpful and customer van personal were so h More

by LIND0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cole, Joyce Griffin
Sep 16, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Although those recalls can be annoying we are glad we got you in and got them taken care of quickly for you so you can get back on your way. Thank you for your business here at Gateway Chevrolet and we hope to see you again!

September 15, 2016

Quick , quality work Took my Silverado in for a recall , appointment was scheduled in a quick manner , dropped it off in the morning and they completed it very quick , ver More

by JKADAMEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Jenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Tollefson
Sep 15, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are pleased to hear your recent service visit on your Silverado went as expected. Thank you for servicing with Gateway Chevrolet Cadillac. We appreciate your business and hope to see you again.

September 15, 2016

Had a long wait, but they made it right Brought my car in for oil change and was told 1 to 1 and 1/2 hour wait. They would call my name and my phone when done. Must have been in bathroom whe More

by PJENDERLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kirkhorn
Sep 15, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are sorry to hear about this mix up, I hope we were able to get the correct contact number so that does not happen again! Other than that we appreciate your business and want to thank you for choosing us here at Gateway Chevrolet for your service maintenance needs!

September 14, 2016

Great service. Great communication, they reminded me of my appointment the day before, which greatly helps. The shuttle van driver was very professional and picked More

by Silverado Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Walker
Sep 14, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We greatly appreciate the feedback and the time you took to leave us a review. We appreciate your business at Gateway Chevrolet Cadillac. We are glad to hear your service visit went well. We look forward to working with you in the future.

September 14, 2016

Oil change and tire rotation Received an oil change and tire rotation and also fixed a screw in my tire. I received great service and in a timely manner. I'll be back again More

by MAZINGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Walker
Sep 14, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are pleased to hear you would return to Gateway Chevrolet Cadillac for your next service appointment. We appreciate you business and the time you took to leave us some feedback! We look forward to seeing you again.

September 14, 2016

I was very saticifed Gateway took good care of my car. It was clean. The supervisor took good care of me he was very helpful. He let me know everything that they did to More

by mglokken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Your feedback means a lot to us at Gateway Chevrolet Cadillac. We strive to know you had a great service visit with us. We look forward to delivering the same exceptional service in the future. Thank you for your business.

September 14, 2016

Tire Mount & Balance w/ Oil Change From making the appointment to making the payment, everyone was very kind, courteous & professional! Had my truck done much faster than anticipated. More

by KATYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Madison (Made Appointment with)
Sep 15, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We at Gateway Chevrolet Cadillac, greatly appreciate your business. We want to thank you for visiting us for your tire service. We would also like to thank you for leaving us feedback on your visit. We look forward to working with you again.

September 13, 2016

Excelent Service Quick friendly service, Don Tollefson has just been great to work with, He is an asset to your facility. The Curtesy Drivers are also excellent. More

by MXGROSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Sep 13, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your kind review of our service department!

September 13, 2016

Oil change and light bulb replaced Great customer service from call to set up appointment through checkout . Our vehicle was serviced in a timely manner and everything fixed and changed More

by JRUSTVANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sidney Sather, Tyler Walker
Sep 13, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We appreciate your business and thank you for the review!