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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Fargo, ND

4.5
287 Reviews

287 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

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October 20, 2016

Routine service and air bag recall. Very professional and efficient. The appointment was set for 10:00 AM w/ estimated service completion time of 90 minutes. Upon arrival at the dealer More

by GARYMEYERCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Heinz, Tyler Walker
Oct 21, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We greatly value you as a customer and your feedback. We appreciate your business here at Gateway Chevrolet Cadillac. We thank you for choosing Gateway to do your service work. We hope we can deliver the same experience in the future for you. Have a great weekend.

October 19, 2016

Brake service My appt was at 11:45am and I didn't receive any news on the car until almost 6pm and they weren't going to be able to do any of the work until the nex More

by TAVIAH_L
Recommend Dealer
No
Employees Worked With
Don Tollefson
Oct 21, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We apologize for the inconvenience this has caused you. Our service manager has been trying to reach out to you in regards of your review to see if we can't fix this to make your experience with us a positive one. We'd like to discuss with you if you'd please get in contact with our service manager, Luke Bentley.

October 19, 2016

service was excellant The service we needed was for a air bag recall and the service was excellent and all work was completed on a timely basis. This vehicle also has bee More

by pepsimann52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We appreciate your continued business at Gateway Chevrolet Cadillac. We are pleased to hear your air bag recall service work went well. Thank you for your business and we look forward to seeing you again.

October 17, 2016

Excellent service Gateway notified me of all recalls on my Silverado and timely scheduled and performed all inspections professionally. They even checked my alignment, More

by YODERAUSTINR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are pleased to hear your experience with us was exceptional. We value your feedback and you as a customer. We appreciate your business and hope we will see you again in the future. Thank you.

October 17, 2016

Oil change and new tires. Service was done swiftly and communication from start to finish was excellent. I worked with Katlyn and Dan and they were both very prompt and friendl More

by msanders52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Archer
Oct 18, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Your feedback means a lot to us. We appreciate your business and thank you for choosing Gateway Chevrolet Cadillac. We hope we can work with you again in the future. Thank you for your business.

October 17, 2016

Oil Change and service The oil change and service took approx. 1 hour, which seems a little long. According to GM.com I have 2 year Scheduled LOF maintenance left on my vehi More

by TCSTOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katlyn Archer
October 17, 2016

oil change Went for normal oil change and service. The service was done in a timely manner and did a lite wash job to boot. Would recommend More

by HAN11US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kirkhorn, A. Skari
Oct 18, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We appreciate your kind gesture to recommend Gateway Chevrolet Cadillac's service department. We thank you for choosing Gateway to get your car maintenance done. We look forward to working with you in the future.

October 15, 2016

Service department The service department was knowledgeable about repairs. Worked with me and my schedule to get car repairs completed.Tim let me know how the repairs we More

by BLFOSSE
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bonnet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for leaving us a review on your service visit with Tim at Gateway Chevrolet Cadillac. Your kind words mean a lot to us here. We are pleased to hear your experience was exceptional and look forward to seeing you again.

October 14, 2016

New Tire Purchase I have ALWAYS been treated as family when I come into Gateway Chevrolet. My service advisor, Michael Livingston, is extremely professional while stil More

by smooth1217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are pleased to know that your experience with Gateway Chevrolet Cadillac is always exceptional. We appreciate your continued business. We want to thank you for your business and the time to you took to leave us feedback. We look forward to delivering the same business and keeping your loyalty. Have a great weekend!

October 14, 2016

Top-Notch Customer Service I had a front light bulb burn out in my 2010 Chevrolet Impala. Gateway Chevrolet scheduled an appointment for the service work that worked out great More

by mlipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Oct 17, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for servicing with Gateway Chevrolet Cadillac. We are pleased to hear you feel valued and that your experience with us was great. We appreciate your business.

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