Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Great and friendly service Gateway staff was very pleasant, helpful and easy to work with. The work I had done was related to a recall item on my 2015 Tahoe. Gateway staff was very pleasant, helpful and easy to work with. The work I had done was related to a recall item on my 2015 Tahoe. More

Friendly but slow I had an hour for my lunch break so when I pulled in for an oil change the first thing I asked was how long it would take. I was told 40-50 minutes. I had an hour for my lunch break so when I pulled in for an oil change the first thing I asked was how long it would take. I was told 40-50 minutes. After sitting in the waiting room 80 minutes, I walked out to check on my pickup. They had just pulled it into a stall. I explained that I was late getting back to work and how if I had known it was going to take so long I would have waited to do my oil change another time. The service manager apologized and said they would rush to get my pickup done. It ended up being at least another 15 minutes before I was called to pay. I used to bring my vehicles to Gateway for oil changes but had switched to a place closer to where I work. I figured I'd try them again because I want to use a GM dealer for maintenance and my pickup just hit 50,000 miles. I'm not sure I want to try them again after this experience. More

Saturday service The service I received was a re-call,tire rotation , and a oil change. From the time I drove up, till I left the shop I was treated as an important cu The service I received was a re-call,tire rotation , and a oil change. From the time I drove up, till I left the shop I was treated as an important customer. I was told it would take 1 1/2 hours. They finished 5 minutes early. Very happy, all the coffee and cookies I wanted. More

service Every thing I wanted done was taken care of. Plus all fluids were checked and filed. Tire pressure checked. Tread depth checked. Service was great and Every thing I wanted done was taken care of. Plus all fluids were checked and filed. Tire pressure checked. Tread depth checked. Service was great and friendly. More

Vehicle recall. I had to bring in my 2009 Impala because of a recall notice. Everyone was friendly. A courtesy vehicle brought me to and from work and I was pleas I had to bring in my 2009 Impala because of a recall notice. Everyone was friendly. A courtesy vehicle brought me to and from work and I was pleasantly surprised to have my vehicle washed! Thank you. More

Awesome (As always) Came in for a warranty repair.... everyone is always so friendly and energetic. Explains everything that will happen during the visit and makes sure I Came in for a warranty repair.... everyone is always so friendly and energetic. Explains everything that will happen during the visit and makes sure I don't leave unsatisfied. Summed up, I would recommend gateway to anyone and everyone! More

An oil change, no frills After almost an hour (was quoted 45 mins), I asked whether my car was done, and it was. It was parked out front of the dealership, with the keys in i After almost an hour (was quoted 45 mins), I asked whether my car was done, and it was. It was parked out front of the dealership, with the keys in it and the driver's side window wide open. I guess I'm just glad it wasn't taken by someone else. The personnel were nice. I just didn't expect it to take as long as it did. More

Service the staff was very helpful and courteous. They took the time to listen to my service concerns and issues, Dan explained what they had done. The ride the staff was very helpful and courteous. They took the time to listen to my service concerns and issues, Dan explained what they had done. The ride service is nice. More

Recalls I had multiple recalls on my Chevy Silverado. Gateway contacted me and took care of all the recalls. Glad they could take care of them on a timely fas I had multiple recalls on my Chevy Silverado. Gateway contacted me and took care of all the recalls. Glad they could take care of them on a timely fashion. More