Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

recall and maintenence The staff at the Fargo Gateway Chevy dealership were able to get what was needed done in a timely manner, even with the computer program to fix the re The staff at the Fargo Gateway Chevy dealership were able to get what was needed done in a timely manner, even with the computer program to fix the recall being down for some time. More

Horrible communication Waited hour. System down. Got ride home Waited hours. Called and rescheduled. Went to tetrieve car and it was being worked of " a few minutes". Went Waited hour. System down. Got ride home Waited hours. Called and rescheduled. Went to tetrieve car and it was being worked of " a few minutes". Went to check 70 minutes later and car was in lot doneasier No one bothered to tell me Jeremy walked with mail out to service to find out what we going on. More

Recall fixes and oil change. As always everyone at Gateway Chevrolet goes above and beyond. Thank you for the great service once again. We always enjoy the cookies and coffee! As always everyone at Gateway Chevrolet goes above and beyond. Thank you for the great service once again. We always enjoy the cookies and coffee! More

Airbag sensor recall Gateway service person called me to set up the recall appointment. They followed up serveral times to confirm my appointment. Arrived with Silverado a Gateway service person called me to set up the recall appointment. They followed up serveral times to confirm my appointment. Arrived with Silverado at Gateway, van ride back home very accommodating, received call several hours later when work was done, and friendly service when I picked up the truck. All the way through the process, Gateway people were very friendly and informative. More

Recall The service was very efficient, recall was done. Was informed that an oil change was due, also time for tire rotation. Was able to get everything The service was very efficient, recall was done. Was informed that an oil change was due, also time for tire rotation. Was able to get everything done and out of there in no time. Thanks!!! More

Shouldn't be that difficult Well, my wife's car had some serious work done. On the whole, a very good job. The window was another matter. The passenger window motor was stuck. It Well, my wife's car had some serious work done. On the whole, a very good job. The window was another matter. The passenger window motor was stuck. It needed to be replaced. They did the work, but the day I picked up the vehicle, I was informed that the driver's side window motor was now broke. Are you kidding me? Fine, fix it. Well, another scheduled service and they replaced the window motor and it worked. Sort of. Seemed like it didn't operate like before. A month later, the window is stuck halfway open. What? Bring it back in and they tell me its the felt track that is missing and needs to be replaced. Let me get this straight, the window motor you replaced a few weeks ago is NOW missing a part. Fortunately, Tim my service manager went to bat for me and was able to get the work done for free, and I just had to cover the part. Not happy about the whole process and the lack of oversight to make sure that all repairs were done and done at a five star level. Will be very, very concerned about future service at this location. This was a service technician issue. More

Exceeded my expectations! Started out to get my oil change and tires rotated. Found out that I had an outstanding recall that needed to be addressed. Also found out that I real Started out to get my oil change and tires rotated. Found out that I had an outstanding recall that needed to be addressed. Also found out that I really needed to replace some filters and I was in bad need of an alignment. I know some people think that when their service advisors point out these other things during a routine oil change that they only do it to "upsell." That may be, but the reason I take my car to my Chevrolet dealer versus an automotive repair center, is so they'll keep on top of exactly what my Chevy needs. I want my car to always perform well and I personally love the reminders. Thanks Tyler. More

Impressive and fast service! The Gateway staff customer service was amazing all the way down to the Courtesy Drivers that I had. They are the BEST! I will highly recommend them to The Gateway staff customer service was amazing all the way down to the Courtesy Drivers that I had. They are the BEST! I will highly recommend them to everyone. More

It was ok. This is the second time I had to bring my vehicle in to get this work done. The first time I had it in, my appointment was at 8:15 am. They said it This is the second time I had to bring my vehicle in to get this work done. The first time I had it in, my appointment was at 8:15 am. They said it would be done around noon. I came to pick it up at 1pm (or at least see if it was close to being done) and they hadn't even started on it. More

Good experience Scheduled drop off at 7am and my pickup was done by 10am….even washed and vacuumed!! My assigned advisor was Don and he was great to work with. Scheduled drop off at 7am and my pickup was done by 10am….even washed and vacuumed!! My assigned advisor was Don and he was great to work with. More