Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Door handle replaced, seat buckle redirected. Had the cracked door handle replaced on my 2016 Traverse. Looks great again. They also fixed my twisted seat belt, it was reversed from its natural Had the cracked door handle replaced on my 2016 Traverse. Looks great again. They also fixed my twisted seat belt, it was reversed from its natural position. It possibly came from the factory that way. Michael was very thorough in asking me questions and meeting my satisfaction as a customer. Thanks so much, it was greatly appreciated. More

Tyler was great to work with and understood the need Service report was great and Tyler explained what each of the items were. Not sure how a transmission dipstick breaks though. I requested no fix. Service report was great and Tyler explained what each of the items were. Not sure how a transmission dipstick breaks though. I requested no fix. More

Oil Change and Tire Rotation Gateway changed my oil and rotated my tires as well as anyone could expect. It was quick and easy, the way it should be. The one issue I have is that Gateway changed my oil and rotated my tires as well as anyone could expect. It was quick and easy, the way it should be. The one issue I have is that when I was younger, my local dealership would always return my car cleaner than when they received it. Vacuumed inside, washed outside. Don't expect that from Gateway; they won't even run it through their drive-thru car wash. Plus my steering wheel, door handles, and a couple other controls were sticky from whoever drove my car in and out of the shop. They'll change your oil, but don't expect them to go above and beyond. And make sure you bring a wet cloth to clean up afterward. More

total cost the price was way to high for what i had done my car seems to be running much better now it took way to long to get the work done the price was way to high for what i had done my car seems to be running much better now it took way to long to get the work done More

Average to above average dealership experience Gateway charged me $111.00 to find out what the code was that caused the check engine light to be on in my truck. Then charged me to install the fault Gateway charged me $111.00 to find out what the code was that caused the check engine light to be on in my truck. Then charged me to install the faulty part. I am fine with paying for a part that has failed. I am also fine with paying to find out the code of the check engine light, But I find it a bit greedy to charge for both. In the past the shops that I have dealt with have not charged for the diagnosis if you have them repair the vehicle. More

Chevrolet recall In and out quickly....,Luke in service explained the recall and got it done on time..Tim was helpful when I arrived and got the paper work done.. In and out quickly....,Luke in service explained the recall and got it done on time..Tim was helpful when I arrived and got the paper work done.. More

16 Silverado Air bag recall Good experience with air bag recall on 16 Silverado. Good follow up. They even washed my pickup before I picked it up. Mike Livingston was informat Good experience with air bag recall on 16 Silverado. Good follow up. They even washed my pickup before I picked it up. Mike Livingston was informative and offered to change the oil and rotate tires as I was within 500 miles as a convenience. More

Schedule app.for oil change After changing the procedure of getting the oil change needed to check if it was by app. Mike assured me it was first come first served, and to pull After changing the procedure of getting the oil change needed to check if it was by app. Mike assured me it was first come first served, and to pull in the main door More

Got a call from Gateway Service Got a call from Gateway service to tell me there was a recall on my vehicle and that it was due for service. Appointment was scheduled for following m Got a call from Gateway service to tell me there was a recall on my vehicle and that it was due for service. Appointment was scheduled for following morning. Service department took care of the issues and even washed the vehicle. Nice touch. Thanks More

Serviced for a recall. Overall very good experience. Done on schedule and was updated with progress via email which was much appreciated. I would bring my Chevy Silverado to Overall very good experience. Done on schedule and was updated with progress via email which was much appreciated. I would bring my Chevy Silverado to Gateway Chevrotlet for all its maintenance needs. More