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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Fargo, ND

4.4
259 Reviews

259 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

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December 21, 2022

People were friendly and I was done before their projected time of one hour. They reminded me about my appointment More

by SNOOKERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Bahm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks for sharing about your experience with Gateway Automotive. We appreciate your business and hope to see you again soon!

December 20, 2022

I always feel like the service writers have my best interest in mind. Checking to see if there any recalls or new bulletins on my vehicle to save me time later. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It has been a pleasure serving you, Tom. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gateway Automotive, we look forward to having you as a valued customer for many years to come!

December 17, 2022

Service was great. My one issue is they reported I had an oil leak in an area that may be related to a repair I had done at the dealership and won't inspect the issue More

by DIETZ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Morley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destini Few
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Quality customer service is always our number one priority. Thank you again for choosing Gateway Automotive. If you would like to discuss your issue further, Please contact us directly.

December 17, 2022

The service was great, no complaints. They did forget to notifier that the car was done and I had to ask them after 3 hours. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for bringing this to our attention, and we apologize for your wait. If you'd like to discuss further, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 16, 2022

The staff at Gateway was awesome! ! They made the process easy and kept me informed of what was going on at all times! More

by Jon Ohleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Payson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Sisco
Dec 18, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Automotive!

December 15, 2022

Had oil c u anged and they normally vacuum your rug this time they did not also my wipers are shot and they said they look good and my tires were at 4 different pressures when I left there the lady that che More

by Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann Bahm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 13, 2022

I received excellent service from all staff. Everyone was very friendly and helpful. The process went as smooth as it could be. More

by JESSICA Majidian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Axvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Solheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon G
Dec 13, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gateway Automotive.

December 13, 2022

The service that I had was great they were quick and efficient. They did a thorough inspection of the car as well. More

by MAYPORTNAPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Monjeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 10, 2022

Excellent personal people to work with. Took care of my needs in a very timely manor. More

by KDELECTRICLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Axvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Bahm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 10, 2022

Very prompt well informed courtesy on time very good courtesy room coffee and cookies and tv More

by VAADMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Morley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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