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Gates of Granger - Service Center

Granger, IN

4.5
524 Reviews

524 Reviews of Gates of Granger - Service Center

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December 14, 2020

Friendly. Austin was quick to speak to me as soon as I walked into the building, even when I retrieved my car he spoke again and wished me a good day. Mary was nice when she called to say my car was read More

by TRODGERS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
December 14, 2020

I take all three of my vehicles there for oil changes cabin filter changes and I’ve never had an issue great place. The price for the oil change is good also More

by CUBFANJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young black kid. Very nice.
December 10, 2020

Awesome people Jesse and Chris made sure I was patient and ready 8nstead of jumping the gun to get me in something that I rushed. Thank you everyone at gates of granger. The service department is probably More

by ggoranson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse and Chris
November 21, 2020

They did a good job. Had an oil change.They were very They did a good job. Had an oil change. They were very efficient. And also very friendly. There was no waiting. Was glad we went there. More

by DIANN.BERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

Having check engine light issue & GM prescribed solutions were not working. Gates did some maintenance free of charge. Austin and team very much customer friendly. More

by MARK.ENGDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Crimmins
November 16, 2020

We have always had great experiences at Gates of Granger. Extra shout out to Tim P. for for his honesty in selling and Mary in Service for going above and beyond. More

by BUTCHERMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Pelletier
November 02, 2020

Nice staff. Came in for oil change. I asked if my tire pressure would be checked and was told it would be. It wasn’t. Was low when I got there and low when I left. Makes me wonder what else wasn’t done More

by MCGUIREKW
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

Gates is always very accommodating when I need to schedule appointment. My car is always ready when they say it will be. I love the coupons they send. More

by T_BILLISITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
October 21, 2020

I’ve been in there several times oil changes and a couple other things like I couldn’t get my glove box closed one time and this gentleman here Dan Yost fixed it in a matter of seconds I was very appreciativ More

by CUBFANJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Yost
October 19, 2020

Friendly staff however I've spent a total of $600 and two service visits for a check engine light for cold start - rough idle and still not fixed. Currently not happy with GM. More

by MARK.ENGDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
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