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Gates of Granger - Service Center

Granger, IN

4.5
483 Reviews

483 Reviews of Gates of Granger - Service Center

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November 09, 2023

It was not a good experience at all they did not promise everything what I needed. I had to have more work done to the car which they should have done. More

by jwilsonjr621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer, BRANDON MEIER
November 08, 2023

Great communication, great service. I recommend all Gates locations for sales or service. They make me feel like family every time I walk in. More

by Lamb chop
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRANDON MEIER
November 07, 2023

I met Brandon this time and have dealt with Mary forever. Both are wonderful, friendly, and efficient. More

by SEGREGOR7780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON MEIER
November 07, 2023

They did an amazing job on my Camry left it looking brand new.very professional workers easy to communicate with as well as speed of service highly recommend. More

by lisette371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer, BRANDON MEIER
November 06, 2023

Fast friendly service at a price I could afford. Took my calls right away and did not make me wait on hold. More

by patriciasavoie313
Recommend Dealer
Yes
Employees Worked With
Tim in service. He did a fantastic job answering all my questions and getting the job done in a very timely manner.
November 06, 2023

Mary was incredible… she reminded me about a warranty I purchased with the vehicle that save me $100s. Always timely on their service and great communication prior to any extra work being done. More

by ds46530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Very kind, professional! Mary was so helpful, she ordered exactly what I needed, the service was done sooner than I thought ! More

by Richard Neeser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Did a great job servicing my Lincoln, would recommend to anyone that needs reliable and friendly service More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Matt in Services went above and beyond to provide good customer service and communicate with me. More

by Daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nidiffer
October 25, 2023

Good honest people. Glad the regular service crew isn't working Saturday but wish they could find a competent crew for Saturday. I bought one of my cars by walking your More

by rickcopen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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