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Gates of Granger - Service Center

Granger, IN

4.5
483 Reviews

483 Reviews of Gates of Granger - Service Center

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November 24, 2023

Good service, customer oriented. Good communication on what needed done, progress with warranty company and the work was done in a timely fashion. More

by ddemlerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Steinke
November 24, 2023

Keep up the good work! You guys haven't failed me yet. I will continue to buy my cars from there More

by KIMBERLEY025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

***Update*** I wrote a previous review for the sales department that was extremely detailed. I have recently spoken to the sales manager and we are working on potential solutions, but this will be stric More

by kmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer
November 23, 2023

The accident cost us a 1000 deductible that was hard but the easy of service through your deal shop was awesome!!! Best service we have ever received More

by KNIT4BEER
Recommend Dealer
Yes
Employees Worked With
Dennis Reddy
November 21, 2023

Juan was professional and helpful throughout the whole process. Juan was able to answer all the question I had from start to finish. More

by Kburg28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Piedra
November 21, 2023

Excellent place to have your car worked on! Quality of work is consistently high, and they always exceed expectations. I've always trusted them and they've never let me down. Mary is excellent More

by kbrown14790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

The vehicle looks great. It’s as if there was no damage. The customer service was excellent! I hope I’ll never have to come back but I definitely recommend you all. Your work More

by tammir192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop
November 17, 2023

Was treated with respect and dignity. The professionalism was amazing and my car was in good hands More

by denryowhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis - Body Shop
November 15, 2023

Very professional and helpful. Went above and beyond the call of duty to be of service. More

by ANNMHOSTETLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer
November 10, 2023

The people at Gates have proven over and over again to be the most helpful and professional More

by StolieDtuttle555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRANDON MEIER
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