Gates of Granger - Service Center

We felt like no one was listening to us! We were asked what we wanted our payment to be and it was ignored, LOTS of pressure from the financial guy! Told him several times we didn’t want the We were asked what we wanted our payment to be and it was ignored, LOTS of pressure from the financial guy! Told him several times we didn’t want the warranty, he just kept pushing it. Very frustrating and time consuming! As far as settling on a price, payment and trade in, we were expected to agree to it without knowing what the trade in was or what they payment, price of vehicle was. That’s ridiculous! As for getting our Equinox engine replaced under warranty it took two weeks to get an answer and to start the work. Over all a very disappointing, stressful situation. Not happy customers! More

Great customer service everyone uses the word awsome. ..it's pretty awsome....and thr business department was great and helpful making you understand what u are getting yourself into...and you get a lifet ..it's pretty awsome....and thr business department was great and helpful making you understand what u are getting yourself into...and you get a lifetime warranty..cant beat that! More

Great customer service, kept me updated on the progress of my vehicle repairs. Took a little bit longer than expected but I wa sok because of the update of my vehicle repairs. Took a little bit longer than expected but I wa sok because of the update More

If you find the reason guy time of day they get oil changes done quickly changes done quickly More

Awesome service. They got me right I. And the oil change and tire rotation was fast!! Excellent service on our Suburban They got me right I. And the oil change and tire rotation was fast!! Excellent service on our Suburban More

Good, fast, reliable service and a decent price. Service staff very helpful. I have been going back again and again for at least 12 years Service staff very helpful. I have been going back again and again for at least 12 years More

Service dept does a great job helping customers understand what’s being done and how the work is progressing. understand what’s being done and how the work is progressing. More

Always a pleasant experience. Everyone was very friendly . I would Highly recommend going to the service department Everyone was very friendly . I would Highly recommend going to the service department More

Friendly staff, easy to get an appointment, car was ready when promised, and a comfortable waiting area when promised, and a comfortable waiting area More

They did great customer service. They awnser all our questions, they let us know step by step what they were going to do plus gave a sheet of what parts or service is covered on our They awnser all our questions, they let us know step by step what they were going to do plus gave a sheet of what parts or service is covered on our car. More