Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gates of Granger
Granger, IN
956 Reviews
You owe it to yourself to have a quality used vehicle, and you owe it yourself to come to Gates of Granger. We have hundreds of used vehicles that are sure to provide you with anything and everything that you may need. We have cars, trucks, SUVs, and vans for sale at our dealership in Granger.
Every one of our vehicles is inspected for quality to make sure that you get a car that is reliable. When you need your car serviced, just bring it over to Gates of Granger’s service department right in Granger, IN. We will take care of anything that may be wrong with your vehicle, as well as any routine maintenance that you may need.
With our professional service team and our amazing selection of used vehicles, you really can never go wrong by coming to Gates of Granger.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 956 reviews
March 13, 2019
excellent work all the time The service department has always done excellent work on my truck. Easy to make appointments. The work is done right the first time and for a fair pri The service department has always done excellent work on my truck. Easy to make appointments. The work is done right the first time and for a fair price More
by PAUL1989
Verified CustomerEmployees Worked With
February 28, 2019
Horrible I went in for a new car. I picked out the one I wanted but it was at a different dealership so we drove 40 min to pick it up. When we got there, he ex I went in for a new car. I picked out the one I wanted but it was at a different dealership so we drove 40 min to pick it up. When we got there, he explained the seat was broken and that was the only thing wrong with the car. So we took it back to start the paperwork and they let me take it home that day but scheduled an appt to bring it in for the seat and a detail. After having the car for a couple days, I noticed things that made me question whether the car was inspected or not such as a flat tire, no wiper fluid and a hard pull to the right when driving over 40. So I took the car in for the flat tire and they treated me stupid, saying salt got into the beads and that’s it. But the salt can’t get in there without the beads being loose. I went back again on my appt and voiced my concerns and asked them to inspect the car because I didn’t trust the other dealership. He agreed to do so. I came back and got my car and when I got home I realized I STILL did not have washer fluid (and still a tough pull to the right). I took it upon myself to fill the washer fluid and discovered not only did they not clean my engine bay, I had no hood prop. This means NEITHER of the dealerships actually inspected my car. So, I called the dealership and the manager spoke to me and his words for my issues were... and I quote.... “I don’t mean to shift the blame but I wish you would have checked and said something before you left.” Somehow this became my fault because I didn’t check to make sure they did their job. I took it back once again and requested a FULL detail, a hood rod AND and inspection report stating the car is in good health. They agreed. I’m called back once again to pick my car up and when I get there my salesman was not even there. No one knew what inspection report I was asking for either. So, I didn’t get my inspection report like asked and I was treated like i had no clue what I was talking about and my requests and concerns were completely ignored.... but hey, at least my engine is clean right?! More
by madelyngeorge
Employees Worked With
Chris the manager, Alex Murray
February 18, 2019
excellent Purchased many cars and this was by far the best experience ever. Everyone made me feel welcome . clean environment all smiles. Left very happy and wo Purchased many cars and this was by far the best experience ever. Everyone made me feel welcome . clean environment all smiles. Left very happy and would recommend others More
by egick214
Employees Worked With
Jerry Gross
February 08, 2019
Awesome experience! The entire Gates team(Jesse, Andy and Chris) were great people to work with! They were knowledgeable, friendly and made sure we were happy with our pu The entire Gates team(Jesse, Andy and Chris) were great people to work with! They were knowledgeable, friendly and made sure we were happy with our purchase! We will definitely return when we make another vehicle purchase!!! More
by joshnelson53
Employees Worked With
Jesse McCombs
February 07, 2019
Oil change Very friendly atmosphere , service was excellent and very professional. Easy to make an appointment and I was in and out in no time at all. Very friendly atmosphere , service was excellent and very professional. Easy to make an appointment and I was in and out in no time at all. More
by JFRYE9999
Employees Worked With
Austin Crimmins
January 30, 2019
Gates My wife and I received excellent device from Alex. The car meets our needs and was a somewhat reasonable pfice. Alex is good at what he does. My wife and I received excellent device from Alex. The car meets our needs and was a somewhat reasonable pfice. Alex is good at what he does. More
by COXRGRNDR
Employees Worked With
Alex Murray
December 18, 2018
Salesman stayed in touch with me for over 6 months and found the car I wanted! In fact I was going to buy a different car from a different dealership that day but the salesman helped for over 6 months and found the car I wanted! In fact I was going to buy a different car from a different dealership that day but the salesman helped get the deal done. More
by 1JOZ
Employees Worked With
Christian Alvarez
December 05, 2018
keeping new purchase up to its best. Great service for a walk in, found reason for the tire pressure warnings (picked up a nail and the tire was fixed) + oil change. Done in a timely mann Great service for a walk in, found reason for the tire pressure warnings (picked up a nail and the tire was fixed) + oil change. Done in a timely manner. More
by BKSBD2BUSD
Employees Worked With
Mike, Service manager
December 04, 2018
Great selection, no haggle, and fast! Solid experience, nice vehicles at aggressive pricing. There were a few errors in the on-line options listing, but not enough to send us looking else Solid experience, nice vehicles at aggressive pricing. There were a few errors in the on-line options listing, but not enough to send us looking elsewhere. Friendly service from all. Thanks! More
by GLENNARENT
Employees Worked With
Jerry Gross
November 30, 2018
Awesome Used the body shop, Repair was fast and looked great! Customer service was and always is top notch! Gates is great!!! I will definitely return! Used the body shop, Repair was fast and looked great! Customer service was and always is top notch! Gates is great!!! I will definitely return! More
by julia_ramirez
Employees Worked With
Dennis Ready and Quia the receptionist
