Gates of Granger

Very friendly service, Mike Gard took his time to answer all my questions and helped me choice a vehicle...Amazing dealership! Amazing customer service! Thanks all my questions and helped me choice a vehicle...Amazing dealership! Amazing customer service! Thanks More

friendly and fast I have always dealt with Gates and have been very satisfied. Bought several cars from them .Very glad they have a service center in Granger. I have always dealt with Gates and have been very satisfied. Bought several cars from them .Very glad they have a service center in Granger. More

First walking in we weren't sure what to expect, but we were greeted with open arms. Everyone was beyond friendly, and willing to find my PERFECT car! Will be recommending friends and family to wonderful d were greeted with open arms. Everyone was beyond friendly, and willing to find my PERFECT car! Will be recommending friends and family to wonderful dealership! More

Andrew was a great help! Very accommodating and knowledgeable. Would 100% refer him to any future buyers!! Gates made this process simple and I felt as if they had my best interest in mind! knowledgeable. Would 100% refer him to any future buyers!! Gates made this process simple and I felt as if they had my best interest in mind! More

Andrew at Gates of Granger was a pleasure to work with! He helped us find a great deal on a beautiful SUV that’s big enough for our growing family! He was very informative and made sure we knew what was go He helped us find a great deal on a beautiful SUV that’s big enough for our growing family! He was very informative and made sure we knew what was going on at every step in the process! Never once felt taken advantage of like I have with car salesmen in the past . 10/10 would recommend! Thanks Gates! More

friendly and helpful the two gentlemen that helped me were very helpful and friendly and had our vehicle ready in good time to pick up that morning . thank you the two gentlemen that helped me were very helpful and friendly and had our vehicle ready in good time to pick up that morning . thank you More

Worst dealership I have ever visited! Long wait times. Employees who lie. Horrible customer service. Inadequate vehicles with car fax problems. Clint Emberton in sales lost my family’s bus Long wait times. Employees who lie. Horrible customer service. Inadequate vehicles with car fax problems. Clint Emberton in sales lost my family’s business due to his aggressive response to our complaint about a vehicle being sold out from under us. In the sales business the customer is usually right. I eagerly recommend that you shop around, do your homework, read all negative reviews thoroughly, and consider all other options. Bottom line: do yourself a favor and go somewhere else! More

Please go someplace else! We strongly urge consumers who are shopping for cars, body work, or parts to go somewhere else! This dealership and its employees have gone downhill.. We strongly urge consumers who are shopping for cars, body work, or parts to go somewhere else! This dealership and its employees have gone downhill... The management pretends to care for the customers, while there true focus is to bully the public for profits. This company has a lot of 1 star reviews so please read them carefully!! Employees in sales, service, and management lied to me about a Cadillac SRX stating that it had been serviced, but they could not provide any service records... PLEASE RUN THE OTHER WAY!!! More

Great service. Had some trouble but had no problem getting it resolved. Pretty positive experience. Tim did everything we asked of him and accomplished what we wanted. getting it resolved. Pretty positive experience. Tim did everything we asked of him and accomplished what we wanted. More

All around good service. Happy with our purchase and will be back in the future. Spent a little more then we had planned but got a good deal on the car. will be back in the future. Spent a little more then we had planned but got a good deal on the car. More