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Gates of Granger

Granger, IN

4.6
925 Reviews
You owe it to yourself to have a quality used vehicle, and you owe it yourself to come to Gates of Granger. We have hundreds of used vehicles that are sure to provide you with anything and everything that you may need. We have cars, trucks, SUVs, and vans for sale at our dealership in Granger. Every one of our vehicles is inspected for quality to make sure that you get a car that is reliable. When you need your car serviced, just bring it over to Gates of Granger’s service department right in Granger, IN. We will take care of anything that may be wrong with your vehicle, as well as any routine maintenance that you may need. With our professional service team and our amazing selection of used vehicles, you really can never go wrong by coming to Gates of Granger.
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12815 IN-23

Granger, IN

46530

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Showing 925 reviews

October 04, 2023

We have purchased two cars from Gates of Granger and they have been very reliable cars and the process went very smoothly. We are very pleased with Robo and the excellent service he provides! We will continu More

by thenicholsfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

This is our go to place for purchase and service. They are friendly, efficient, and knowledgeable. More

by Gobluethomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer, BRANDON MEIER
October 02, 2023

Awesome experience all the way around! Great sales team helped me get the truck I wanted and my family needed! More

by P-W_MAN81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Easy to deal with. Helped me to get the deal I wanted. When I had a problem with the car they found the problem and got it fixed. More

by bigdyoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Good selection of vehicles for any price range. Staff are always helpful, courteous and knowledgeable. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Very poor communication with the manager of the body shop and he wouldn't listen to any of my concerns when I picked up my vehicle More

by rodgermcfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
Oct 02, 2023 -

rodgermcfall responded

I was very unhappy with the service there's lots of tiny spots of paint missing off my truck where the dents were from the hail damage and there's overspray on the front fender which evidently they did body work instead of paintless dent removal like they were supposed to communication was non-existent satisfaction level is none

Oct 02, 2023 -

rodgermcfall responded

It was a bad experience all the way around including it took 8 or 9 days to get xxxx damaged repaired

September 29, 2023

Gates does it again! I was very impressed with Roberto and the Gates Team. Roberto simplified the car buying process for me. He was so fun to work with. More

by KATIE.SMITH2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Great service I take all my cars there. all the customers service agents are very polite, Mary is my go to person for all my questions More

by m.mcran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer, BRANDON MEIER
September 27, 2023

I scheduled my Traverse for a tire rotation. Overall my experience was great. It took about an hour. More

by brielle420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

I really enjoyed working with Chris and John! They were very respectful and provided me all the information I needed to make my decision to purchase the Ford Edge. I am enjoying the car and am so More

by tompson.elton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Penister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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