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Gates of Elkhart
Elkhart, IN
227 Reviews
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Showing 227 reviews
September 16, 2020
This was a very great experience. Would chose them over anyone any day. They go above and beyond to make sure you are happy with your decision. anyone any day. They go above and beyond to make sure you are happy with your decision. More
by Annamcconkey797
Employees Worked With
Jeff Howe, Kolin Lamb
September 11, 2020
Kolin was great to work with. He listened to my needs and concerns because the last 2 cars I bought (NOT at Gates) were lemons and I was nervous about it happening again. He found the car type I wanted with concerns because the last 2 cars I bought (NOT at Gates) were lemons and I was nervous about it happening again. He found the car type I wanted with the amount off miles bring low plus it has a bumper to bumper warranty and I just take it to their garage instead of leaving me out to dry like the other two places did. I am a Gates for life customer now! And Jeff Howe also was great to work with. He explained everything to me and made sure I knew what I was signing before I signed. I wanted to give him a shout out as well! Everyone there is Super nice and attentive. More
by Heidiswish
Employees Worked With
Jeff Howe, Kolin Lamb
September 11, 2020
The staff was friendly. We worked with Brooke and we really liked her. She was pleasant and knowledgable. We also worked with Jeff. He was very blunt and too the point without being rude or pushy. We li really liked her. She was pleasant and knowledgable. We also worked with Jeff. He was very blunt and too the point without being rude or pushy. We liked this about him. The only thing we were not thrilled with was that it took a really long time to get through the process over the course of a few days, and also we got our car and 3 hours later we needed to take it back for maintenance. More
by SB75582
Verified CustomerEmployees Worked With
Jeff Howe, Brooke Ewald
September 07, 2020
Review is low because I was told one price over the phone and then when i went in to pay I was told a different price of about 50 dollars more with no explanation why. I had to let my car sit for a week unti and then when i went in to pay I was told a different price of about 50 dollars more with no explanation why. I had to let my car sit for a week until i could pay the "new" price. More
by markhaines1983
Employees Worked With
Kevin Scheibelhut
September 07, 2020
The people was cool and nice. They made everything went well and care about your needs and understanding. And I thank them for that I’m loving my new Vehicle. well and care about your needs and understanding. And I thank them for that I’m loving my new Vehicle. More
by DARKANDLOVELY
Employees Worked With
Kolin Lamb, Kiera Richcreek
August 28, 2020
My husband and i were on vacation when I went to the event you were having at UP mall. We met Tyler Matthews and it's the first time we felt like we got a fair shake in buying a vehicle. He was a pleas event you were having at UP mall. We met Tyler Matthews and it's the first time we felt like we got a fair shake in buying a vehicle. He was a pleasure to deal with, and spoke highly of his dealership and the Gates family. Will definitely recommend to our family who lives local. Jeff Howe was awesome to deal with in finance. Both of these young men were helpful, informative and friendly. They also came across as genuine....hate it when I feel like I'm being snowed. More
by Jen86
Employees Worked With
Jeff Howe, Tyler Matthews
August 27, 2020
Kolin Lamb found us the best car for the amount we wanted to spend. And he did it without us having to wander all over the lot. Then he worked to get the price down without all the back and forth time wast to spend. And he did it without us having to wander all over the lot. Then he worked to get the price down without all the back and forth time wasting that you see other places. Jeff Gates worked hard to keep the payments to what we could afford while giving us a great value in our purchase. We went away happy with the deal. More
by Rich
Employees Worked With
Jeff Gates, Kolin Lamb
August 25, 2020
The owner is the best one there. Work with him! Jeff gates comes recommended. Others did us wrong in the company and Jeff gates did his best to fix the stigma gates comes recommended. Others did us wrong in the company and Jeff gates did his best to fix the stigma More
by WETSTUFFONREDSTUFF2016
Employees Worked With
Jeff Howe, Kolin Lamb, Kiera Richcreek, Tyler Matthews
August 23, 2020
Brooke was my guardian angel! She really LISTENED to my wants and budget and got it on the 1st try!! As soon as she brought the Ford Escape around the corner I feel in love with the color and the rims!! I wants and budget and got it on the 1st try!! As soon as she brought the Ford Escape around the corner I feel in love with the color and the rims!! I was having a very stressful week and she made r everything easy and breezy!! I will be a return customer and I hope to deal with her in the future!! More
by DaveneStoner
Employees Worked With
Jeff Howe, Brooke Ewald
