Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gates of Elkhart
Elkhart, IN
229 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us.
Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle.
So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 229 reviews
December 21, 2020
My man Kolin, Andy, and the newer lady set me up great car at a lower rate too! I ran into issues with other place with the employees there trying to hustle me, but here they helped me. Great service over car at a lower rate too! I ran into issues with other place with the employees there trying to hustle me, but here they helped me. Great service overall! More
by Hayden Robinson
Employees Worked With
Kolin Lamb, Kiera Richcreek
December 18, 2020
I was promised a second key and two weeks later...no key. I was promised a check to get a defective windshield fixed...no check. I think the people either tried...or lied. I hate giving bad recommendation I was promised a check to get a defective windshield fixed...no check. I think the people either tried...or lied. I hate giving bad recommendations, but maybe I have to. At the time I really thought they were doing everything they could to make it right, but after two weeks I am beginning to wonder. I would have given Juan a 5 star and Kevin a 5 star, but no key and no check means I cannot. I was thinking of going to Facebook with my experience anyway, but maybe now I don't have to. More
by drclevelandc
Verified CustomerDecember 09, 2020
My youngest son purchased a vehicle about 2 weeks prior from Kolin & my Husband went along with him to make sure everything went well since this was his first time buying a car. Kolin did such an amazing j from Kolin & my Husband went along with him to make sure everything went well since this was his first time buying a car. Kolin did such an amazing job with our son, we decided to purchase a vehicle from Kolin ourselves. Kolin definitely excels on customer service. He doesn’t stop until the customer is completely satisfied. More
by msjackson5675
Employees Worked With
Aaron, Jeff Howe, Kolin Lamb
December 09, 2020
Kolin was very respectful and understanding as well as helpful and knowledgeable on what best fit my specific needs. He got me taken care of with class and great time management! helpful and knowledgeable on what best fit my specific needs. He got me taken care of with class and great time management! More
by Jackson6
Employees Worked With
Kolin Lamb
December 08, 2020
Your customer service rep was very friendly, helpful, and efficient. I was there to have the oil changed and tires rotated. it was done very quickly. i will return to the Elkhart facility for my next servic efficient. I was there to have the oil changed and tires rotated. it was done very quickly. i will return to the Elkhart facility for my next service visit. More
by dfranger
Employees Worked With
Customer Service rep in the service dept.
December 05, 2020
The service with Gates was great. Kolin definitely made me feel comfortable about the decision I was making in purchasing a new vehicle. All around amazing service From him and the Gates team. me feel comfortable about the decision I was making in purchasing a new vehicle. All around amazing service From him and the Gates team. More
by mckinneycorey778
Employees Worked With
Jeff Howe, Kolin Lamb
December 04, 2020
From Management on down outstanding service in every department . Very warm family feeling atmosphere lot of respect among staff. Teamwork makes the dream work. Awesome team department . Very warm family feeling atmosphere lot of respect among staff. Teamwork makes the dream work. Awesome team More
by mharveyq
December 04, 2020
This dealership sold us a 2012 Ford F150 in April of 2019 the new things was wrong with the motor never said anything $26,000 now things in the motors gone wrong and now we have to pay over $10,000 to get it the new things was wrong with the motor never said anything $26,000 now things in the motors gone wrong and now we have to pay over $10,000 to get it fixed Gates you suck and now the warranty is gone because the ticking was not continuously. Oh yeah and when we took it to get its first oil change right there at Gates Mishawaka the young woman barely knew how to do it did not tighten the splash guard for the oil pan. And dented the guard. More
by Mom_ulin
Employees Worked With
Other Employees :
Joe Rodriguez, Jeff Howe, Tom Pogotis
December 02, 2020
Kevin and the crew are always great. Professional and competent service as well as fast and friendly. They provide fair prices and quality work. Highly recommend using Gates of Elkhart. competent service as well as fast and friendly. They provide fair prices and quality work. Highly recommend using Gates of Elkhart. More
by Betty
Employees Worked With
