Gates of Elkhart

Such a pleasant experience. These guys are fantastic! From start to finish I felt like I was treated with importance. Highly recommended working with Kolin as your salesperson! Also, Andy, one of the ban From start to finish I felt like I was treated with importance. Highly recommended working with Kolin as your salesperson! Also, Andy, one of the bankers was extremely knowledgeable and professional. All around great people at Gates! More

Gates of Elkhart has great employees who help you find the car you are looking for! I have nothing but kind words to say about them. the car you are looking for! I have nothing but kind words to say about them. More

Kevin and erika are great friendly and helpful people they always have positive attitudes and greet you when you show up to get service or have service done they always have positive attitudes and greet you when you show up to get service or have service done More

I schedule to have my brakes done and to drop my truck off in the morning which I did I called on my lunch break to be sure it was gonna be ready by the time I got off work and it was not I had to wait an off in the morning which I did I called on my lunch break to be sure it was gonna be ready by the time I got off work and it was not I had to wait an extra hour after the service center have the truck from seven to 4 o’clock and I did not get out of there till five I did express my dissatisfaction to the service center manager and was given no other reason thanThen the right brake pads were not ordered which I find very hard to believe I was given no other reason and then I’ll wait and I’m sorry and that was it it would’ve been nice if I could’ve received a small discount on either the parts for the labor but none was offered and I did not ask More

The service department is always professional and friendly. Pricing for routine service is very reasonable and time involved is also reasonable. I plan on continuing to use Gates Elkhart for servic friendly. Pricing for routine service is very reasonable and time involved is also reasonable. I plan on continuing to use Gates Elkhart for service. More

great communication, very good customer service. the sales agent was outstanding at quick response, follow-up and later checking to see if we were still interested. Alex is a very understanding and comm sales agent was outstanding at quick response, follow-up and later checking to see if we were still interested. Alex is a very understanding and communicative sales leader. More

I was very satisfied the staff was very helpful and friendly. I needed to be dropped off at home while repairs were completed. Staff returned to pick me up. I am very satisfied with work done friendly. I needed to be dropped off at home while repairs were completed. Staff returned to pick me up. I am very satisfied with work done More

Good customer service are reliable...Doug and Jocelyn really helped alot and where really helpful throughout the whole process full tank of gas .overall great experience cause of them really helped alot and where really helpful throughout the whole process full tank of gas .overall great experience cause of them More

My man Kolin, Andy, and the newer lady set me up great car at a lower rate too! I ran into issues with other place with the employees there trying to hustle me, but here they helped me. Great service over car at a lower rate too! I ran into issues with other place with the employees there trying to hustle me, but here they helped me. Great service overall! More