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Gates of Elkhart
Elkhart, IN
235 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us.
Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle.
So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 235 reviews
April 08, 2020
Great Service! I JUST WANT TO TAKE THE TIME TO SAY THANK YOU TO SALES TOWER FOR GETTING OUR DEAL DONE AND HUGE SHOUT TO IAN HOLDREAD FOR BEING OUR SALESMAN. AS BEING I JUST WANT TO TAKE THE TIME TO SAY THANK YOU TO SALES TOWER FOR GETTING OUR DEAL DONE AND HUGE SHOUT TO IAN HOLDREAD FOR BEING OUR SALESMAN. AS BEING IN SALES BEFORE IN THE AUTO INDUSTRY I COULD APPRECIATE NO GAMES AND STRAIGHT TO THE POINT. LIKE THEY SAY IF YOUR HAPPY YOU WILL BE BACK. I WILL BE SENDING PEOPLE YOUR WAY. KIND REGARDS. More
by BEAUBRODERICK1
Employees Worked With
Ian Holdread
March 29, 2020
Exceptional Sales and Service Experiences We purchased a used 2019 Chevy Colorado truck. Tom Pogotis was the salesman. He was friendly and knowledgable. There was an issue with the upholstr We purchased a used 2019 Chevy Colorado truck. Tom Pogotis was the salesman. He was friendly and knowledgable. There was an issue with the upholstry on the drivers seat. Tom immediatly made reservations with the vendor that takes care of such issues and oversaw it to my satisfaction. Then there was an issue that needed servicing. Kevin Scheibelhut in the Service Dept was extremely friendly and super knowledgable. He identifyed the problem and the Service Dept in Mishawaka handled it bautifully at absolutly no cost to me. Now we find ourselves in a financial situation that requires to have Gates purchase back the truck. Tom Pogotis has handled this embaresing situation without compromising our dignity! He has gone above and beyond the call of duty to locate another vehicle in our price range and has handled all the paperwork needed to make this transaction, I can not say enough good things about the staff at Gates of Elkhart especially Tom Pogotis. More
by karenlblosser
Employees Worked With
Other Employees :
If Jeff Howe handles the financing end of a sales transaction he did a wonderful job as well., Tom Pogotis
March 10, 2020
Web I walked in I was super picky about what I wanted! I first met with Ian and he was super helpful, then Kolin jumped in and together they were able to help me find the perfect car! first met with Ian and he was super helpful, then Kolin jumped in and together they were able to help me find the perfect car! More
by Ajaylynn101
Employees Worked With
Jeff Howe, Ian Holdread, Kolin Lamb
March 04, 2020
Typical car dealership Salesman Jason Hooks was helpful and eager to work with us. When starting to negotiate a price for the car I found Jef Gates to be arrogant and harder Salesman Jason Hooks was helpful and eager to work with us. When starting to negotiate a price for the car I found Jef Gates to be arrogant and harder to deal with. After finally coming to a decision on the price and buying the car, Jef who was so eager to be pleasant and accommodating the day before walks past me ignoring me.A simple thank you for buying a car from us would have been great. I will remember this the most from the whole experience. I found the car I wanted here but I was not thrilled about buying from Gates. I will not recommended any Gates car dealership to friends and family. More
by Caleb
Verified CustomerEmployees Worked With
Jeff Howe, Jef Gates, Jason Hooks
March 03, 2020
Car Purchase I bought a car in September. They really worked to get me the best interest rate. At the time, they promised me a second key. I called in February. I bought a car in September. They really worked to get me the best interest rate. At the time, they promised me a second key. I called in February. They honored that promise and had a second key made for me. Tom was friendly and helpful. As for the car I purchased, so far so good. More
by barbarapurbaugh
Employees Worked With
Tom Pogotis
March 03, 2020
Kolin Lamb was very attentive to what type if truck i was searching for. He sent pictures of what they had in stock. A very personable salesman. It was real nice to meet Mr. Gates also! searching for. He sent pictures of what they had in stock. A very personable salesman. It was real nice to meet Mr. Gates also! More
by robwilfert
Employees Worked With
Kolin Lamb
March 02, 2020
The big bosses need to be more humble and friendly.They The big bosses need to be more humble and friendly. They need to help not just sell cars. Sales man representative was awesome but not clear on word The big bosses need to be more humble and friendly. They need to help not just sell cars. Sales man representative was awesome but not clear on words. Changing too much. More
by josgar2024
Employees Worked With
Jeff Howe
February 29, 2020
Gates of Elkhart went above and beyond to help me get into a new car. The entire staff is friendly, helpful, and just absolutely awesome. into a new car. The entire staff is friendly, helpful, and just absolutely awesome. More
by RAERAEWILES
Employees Worked With
Joe Rodriguez, Jeff Howe, Jason Hooks
February 27, 2020
Kolin helped us get out of our problem vehicle and into something newer and nicer. He continuously looked for something that fit exactly what we were looking for. Out of all of the salesmen we’ve had in th something newer and nicer. He continuously looked for something that fit exactly what we were looking for. Out of all of the salesmen we’ve had in the past he was the most understanding and the least pushy. Thanks for a great car buying experience! More
by Kenzalbright1999
Employees Worked With
Kolin Lamb
