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Gates of Elkhart

Elkhart, IN

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rated
227 Reviews

2405 Cassopolis St.

Elkhart, IN

46514

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Showing 227 reviews

May 25, 2020

They did not do a good inspection before I purchase the vehicle I've had several issues they were supposed to get me a second key they never did it their quality control with their vehicle needs a severe u More

by SPEED000921
Recommend Dealer
No
Employees Worked With
Jeff Howe, Kevin Scheibelhut, Joe Johnson
May 23, 2020

Awesome place. Pulled in and Kolin was quick to help. He answered my questions and helped me find my dream car. Great dealer would buy from again More

by calledtorise
Recommend Dealer
Yes
Employees Worked With
Kolin Lamb
May 26, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to assist you and we are grateful that we could help you. Thank you for your business and thanks for choosing Gates!

May 21, 2020

Kolin Lamb was absolutely amazing!! This has to be the best experience I have ever had at a car dealer. They were not pushy, got me what I wanted and are All amazing ppl. I highly recommend Hated of Elkha More

by smithangie234
Recommend Dealer
Yes
Employees Worked With
Jeff Howe, Kolin Lamb
May 21, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback! Kolin does an awesome job providing great customer experiences. We are thankful that you chose us so we could help you. Also, enjoy the umbrella! Thank you for your business and thanks for choosing Gates!

May 21, 2020

Love going to gates. They got me in and out of their shop fast and smooth. Whenever I go in it’s always helpful people right there ready to help. Very pleased More

by Gracie
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut, Jason Hooks
May 21, 2020 -

Gates of Elkhart responded

Hey Gracie, Thank you for your great review and 5-Star rating! Our team works tirelessly to deliver exceptional service to our customers. Thank you for your business and we look forward to serving you again. Thanks for choosing Gates!

May 21, 2020

This car lot is the place to go. Great costumer service! I plan on paying this car off and upgrade with them. I love my new car. I got a 2019 Chevy Cruze. More

by Xziraw
Recommend Dealer
Yes
Employees Worked With
Jeff Howe, Kolin Lamb
May 26, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we are glad to hear you love your new Chevy Cruze. Thank you for allowing our team to assist you and thank you for your business!

May 19, 2020

excellance went to gates for oil change and they worked us right in wonderful dealership also got a coupon for discount on next oil change and tire rotation More

by CEDAVIS25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember names but service was great
May 19, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to seeing you again. Thank you for allowing us to assist you and Thanks for choosing Gates!

May 16, 2020

It was awesome! Kiera’s is a great salesman ! There was not one question that I ask that she was answered in a very knowledgeable response! Thank you to the staff at Gates ! More

by tammkatt320
Recommend Dealer
Yes
Employees Worked With
Kiera Richcreek
May 18, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your 5-Star rating and positive note! Kiera and our team deliver their best to every customer on a daily basis. Thank you for allowing us to assist you. Thanks for choosing Gates!

May 15, 2020

Kiera did an awesome job! The experience was great! Very patient and understanding. Being a first time car buyer and it was very convenient for me as well. More

by Mdues2092
Recommend Dealer
Yes
Employees Worked With
Kiera Richcreek
May 18, 2020 -

Gates of Elkhart responded

Hey there, Thanks for your great feedback and your 5-Star rating! Kiera always does an awesome job and we are glad to hear you could experience it for yourself! Thank you for allowing us to assist you with your car needs. Please let us know if we can assist you in the future. Thanks for choosing Gates!

May 11, 2020

The service was excellent. Kolin was able to find me a car that worked for me and my budget. Hi management team was amazing! Thank you! More

by averykl1998
Recommend Dealer
Yes
Employees Worked With
Kolin, Lamb , Kolin Lamb
May 12, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your positive feedback about your experience here with us! Kolin and our team work tirelessly to find the best vehicle for everyone. Thank you for allowing us to assist you!

May 11, 2020

I worked with Ian at the Elkhart location. Overall he was really nice and helpful in helping me get a vehicle. The manager that he was consulting with to negotiate on a vehicle I didn't really didn't like ho More

by janae605@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ian Holdread
May 12, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your feedback about your visit here with us! Ian does an excellent job assisting customers and helping them get into the right vehicle. We appreciate that you took the time to share ways we can improve. We will look into how we can continue to improve and make things better. Thank you for your business! We are working hard to make your next visit with us 5-Stars across the board.

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