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Gates of Elkhart

Elkhart, IN

not yet
rated
227 Reviews

2405 Cassopolis St.

Elkhart, IN

46514

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Showing 227 reviews

June 28, 2020

Complete service oriented.I was pleased to have an Complete service oriented. I was pleased to have an appointment for a lift on my toyota SR5. Although I had a medical issue and covid restrictions, More

by chasfer69
Recommend Dealer
Yes
Employees Worked With
all service team professionals , Kevin Scheibelhut
June 26, 2020

Came in with a clear idea of what I wanted and Tyler made the process easy in getting the car from another Gates location, test driving, and then purchase. More

by MsLJ
Recommend Dealer
Yes
Employees Worked With
Tyler Matthews
June 25, 2020

I enjoyed working with Gates! They were'nt pushy. The salesman was very polite and informative. I had several pickups that I saw online and came to see. They helped me narrow down my search anf find the More

by jedepa2213
Recommend Dealer
Yes
Employees Worked With
David Colvin, Jason Hooks
June 20, 2020

I had the best experience! Kolin helped me get approved, got me a great deal & was awesome to work with. Definitely recommend Gates of Elkhart! More

by Jamiemercado84
Recommend Dealer
Yes
Employees Worked With
Kolin Lamb
Jun 22, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and are glad you had an awesome experience with Kolin! Thank you for your business and thanks for choosing Gates!

June 19, 2020

My Experience Was one of the most enjoyable experiences I've had buying a car. The salesperson really listened and made sure i had the right vehicle. They didnt pre More

by tifitaw479
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Colvin, Tyler Matthews
Jun 19, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your 5-Star rating and great feedback! We appreciate the opportunity to serve you and show you what Gates is all about--our customers! Thank you for your business and thanks for choosing Gates!

June 16, 2020

Gates was great. Showed me several cars I wanted to see and I got the car I really wanted. I'm very happy with my new car. More

by perise6148
Recommend Dealer
Yes
Employees Worked With
David Colvin, Juan Cacho
Jun 16, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your 5-Star rating! We appreciate the opportunity to serve you and help you find your car. We are glad to hear you are happy with your new car! Thank you for your business and thanks for choosing Gates!

June 04, 2020

My used truck buying experience. Salesperson was easy and upfront to deal with. Kiera didn't make us feel like we were asking to many questions. What she din't know the answer to sh More

by Flash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiera Richcreek
Jun 05, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your review and great feedback about your experience with us. It is our pleasure to assist you and we are thankful for the opportunity to assist you. Thank you for your business and thanks for choosing Gates!

May 31, 2020

I was treated with respect as I was looking for my new car. I would say I was a very difficult customer because I wanted to make sure that the car that I was buying was perfect! The first car they brought More

by SCOTT.MCMANIS909
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
Jun 03, 2020 -

Gates of Elkhart responded

Hey Scott, Thank you for your great feedback about your experience with us! We are sorry for the slight issue and we are thankful that you allowed us to make it right--thank you! We appreciate the opportunity to serve you and your family and we want to thank you for your business. Thanks for choosing Gates!

May 28, 2020

I had a great experience here at Gates. Kolin, my helper, gave me lots of reassurance and comfort. I definitely recommend coming here if you’re looking for a nicer newer vehicle to drive. More

by dreamcraftmc14
Recommend Dealer
Yes
Employees Worked With
Jeff Howe, Kolin Lamb
May 28, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your 5-Star rating and great review! Kolin, Jeff, and our team do an awesome job and assisting every customer in the best way possible. We look forward to assisting you in the future. Thank you for your business and thanks for choosing Gates!

May 27, 2020

Thank you for helping my dad Kevin helped my dad with an oil change and new tires on their VW Jetta. Kevin and Erica helped out my dad and they found the best options available fo More

by jc1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica, Kevin Scheibelhut
May 28, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your 5-Star rating and great feedback! Thank you and thanks to your dad for allowing us to assist him. Kevin, Erica, and our team work hard to find the best options for every customer situation. Thank you for your business and thanks for choosing Gates!

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