Gates Nissan - Service Center

Service Always have prompt service, able to have vehicle serviced while you wait . Nice waiting area , keeps you informed about vehicle progress. Fast and eff Always have prompt service, able to have vehicle serviced while you wait . Nice waiting area , keeps you informed about vehicle progress. Fast and efficient check out . More

Just came in for an oil change and was finished very quickly All service people are extremely friendly and knowledgeable. Kathy and Pam make you feel welcome and want to come back for future service. I only let All service people are extremely friendly and knowledgeable. Kathy and Pam make you feel welcome and want to come back for future service. I only let Gates Nissan work on my Pathfinder. More

Professional and trustworthy It's nice to know that I can trust a dealership when purchasing a vehicle and also trust the service center. They are always timely, professional, and It's nice to know that I can trust a dealership when purchasing a vehicle and also trust the service center. They are always timely, professional, and have taken the time to listen and take care of any concerns thoroughly. More

Needed New Radiator Addressed my vehicle's problem quickly, the part was available then, and the repair was speedily completed. The people in service were considerate an Addressed my vehicle's problem quickly, the part was available then, and the repair was speedily completed. The people in service were considerate and pleasant. More

Love this team! I have driven Nissan's for years and work just across from one of the biggest Nissan dealerships in Lexington. However I can't imagine taking my vehi I have driven Nissan's for years and work just across from one of the biggest Nissan dealerships in Lexington. However I can't imagine taking my vehicles anywhere else but Gates Nissan. I trust Pamela and Kathy 100% and the service team is great! I never feel taken advantage of, never feel they are trying to sell something I don't need, or replace something that doesn't need replacing. I have been going to Gates for many years and consider them all friends. I have recommended Gates to my Lexington friends that drive Nissan's and several have made the drive to Richmond. More

Excellent Service!! Everytime I have my vehicle serviced there, everyone is very professional and the service is great!! Wouldn't take my vehicle anywhere else. Kathy Everytime I have my vehicle serviced there, everyone is very professional and the service is great!! Wouldn't take my vehicle anywhere else. Kathy Smith, is awesome!! Always very helpful and makes sure everything is done to my satisfaction! More

Great Experience! As always, everyone I encountered during my service visit at Gates Nissan was friendly and helpful. This is the ONLY dealership I have ever been to th As always, everyone I encountered during my service visit at Gates Nissan was friendly and helpful. This is the ONLY dealership I have ever been to that every employee is truly there to serve the customer. I would and do gladly recommend Gates Nissan. More

Excellent service as Always!! My vehicle is serviced and ready in a timely manner. Service is great for scheduling required maintenance. Pamela is always great to work with and Kat My vehicle is serviced and ready in a timely manner. Service is great for scheduling required maintenance. Pamela is always great to work with and Kathy is too!! More

Great place to buy and service your vehicle. They were very helpful and friendly. They took the time to make it an easy experience. I would recommend it to anyone wanting to buy or service a vehi They were very helpful and friendly. They took the time to make it an easy experience. I would recommend it to anyone wanting to buy or service a vehicle. More

Great service I continue to buy/lease my vehicles from this dealership because of the service department. As I am an elderly person it is important to have kind fri I continue to buy/lease my vehicles from this dealership because of the service department. As I am an elderly person it is important to have kind friendly staff. It's excellent at this service department! More