Gates Nissan - Service Center

First Time at Gates Nissan Service Center I recently took my new Nissan Murano in to Gates Service Center and was amazed at the great service! I did not buy my Murano from Gates but they treat I recently took my new Nissan Murano in to Gates Service Center and was amazed at the great service! I did not buy my Murano from Gates but they treated me as if I had. I have only been in this area for a few years and previously had a Mazda CX7 and a Nissan Pathfinder that was purchased in Tennessee. This service center is the best by far that I have seen and I have been to several over the years. More

Maxima tires and service We just had 4 new tires put on our 2012 Maxima and the 100,000 mile service. We were able to purchase the tires through Gates for a great deal buy 3 a We just had 4 new tires put on our 2012 Maxima and the 100,000 mile service. We were able to purchase the tires through Gates for a great deal buy 3 and 1 dollar for the fourth. As usual Gates done an outstanding job with our vehicle and when service was complete the vehicle was returned washed and much cleaner than when it was brought in. Due to the length of the Service Bill had a Murano waiting on us so we could take care of business at Hamburg and around town. Great group of people to work with that always puts the customer first. More

Reliable Service Dept. Been coming here for over 10 years and have yet to have a bad visit. Extremely courteous staff and Bill Case exemplify what a service department shoul Been coming here for over 10 years and have yet to have a bad visit. Extremely courteous staff and Bill Case exemplify what a service department should be. More

prompt, efficient, economical Good service, good product, friendly employees. Service provided without pressure to upgrade or make additional purchase. Clean waiting area, update Good service, good product, friendly employees. Service provided without pressure to upgrade or make additional purchase. Clean waiting area, updates on status of service if more time than anticipated. More

Helpful and timely I had to bring my Altima in for regular service and a couple of small recalls. Pamela was very helpful in finding a time that worked for me and was so I had to bring my Altima in for regular service and a couple of small recalls. Pamela was very helpful in finding a time that worked for me and was so friendly as always. I actually left the dealership in less time than I was told it would take. I would highly recommend the staff at Gates Nissan over and over again! More

Always great! I always bring my Versa here to get service. I drive right past that big dealership in Lexington and down to Richmond for the 5 star service. I always bring my Versa here to get service. I drive right past that big dealership in Lexington and down to Richmond for the 5 star service. More

Top Notch Service! Top notch service from each member of the service team, as always. They always put the customer first. Wouldn't go anywhere else! I always know my car Top notch service from each member of the service team, as always. They always put the customer first. Wouldn't go anywhere else! I always know my car is in the best hands with the service manager and team at Gates Nissan. More

Above and Beyond Service I recently had to have a new transmission put in my new Altima. Although I was frustrated that the transmission went out so quickly the staff and Gate I recently had to have a new transmission put in my new Altima. Although I was frustrated that the transmission went out so quickly the staff and Gates Nissan went above and beyond to make sure that I was satisfied with the work. Everything was covered under warrant and Kathy even made it a point to call me to check on me the next day after picking up my car as she knew I was having some issues trusting the car. Kathy and Pamela were excellent. So very caring and knowledgeable. I would recommend Gates Nissan to Everyone! More

Service Let me just say im not one for making appts due to job hrs but every time ive stopped in for anything these guys have went above an beyond expectatio Let me just say im not one for making appts due to job hrs but every time ive stopped in for anything these guys have went above an beyond expectations to take care my auto. It doesnt go unnoticed. An ive bragged to all about it. Keep it up !!! More

Great service on a major warranty repair Had to have the transmission and transfer case replaced on factory warranty. They did it quickly and all seems well. Also provided a vehicle to driv Had to have the transmission and transfer case replaced on factory warranty. They did it quickly and all seems well. Also provided a vehicle to drive while ours was in service (about 5 days). More