Gates Nissan

Gates Nissan of Richmond took such good care of me that I didn't want to leave! They earned my trust by giving me respect in the way they gave me plenty of time to think about my decision to buy and to ask q didn't want to leave! They earned my trust by giving me respect in the way they gave me plenty of time to think about my decision to buy and to ask questions. Scott was recommended to me by my sister who has also done business with him. He was very accommodating. More

have work with scott before he was honest an freindly told us that he would keep us in mind if anything came up. he was true to his word made a good deal,left feeling good about everything. will go back told us that he would keep us in mind if anything came up. he was true to his word made a good deal,left feeling good about everything. will go back again. More

Thanks to everyone over there at gates Nisan, They put me the Car of my dreams. Every nice people and I will be recommending Gates Nissan to who ever is thinking about looking for a car ! Thanks to all you g the Car of my dreams. Every nice people and I will be recommending Gates Nissan to who ever is thinking about looking for a car ! Thanks to all you guys ! Perfect !! More

We purchased a 370Z through the internet and Scott Witt was a very helpful, polite and courtious internet sales advisor. He answered all of our questions in a professional and timely manner. I would recom was a very helpful, polite and courtious internet sales advisor. He answered all of our questions in a professional and timely manner. I would recommend Scott to other potential customers. Jay & Jody Cowdery Fountain Inn, South Carolina More

I would like to take a minute to let anyone who is reading this, to know about Scott, he is one of the most friendly, knowledgeable and courtious salesman that I have ever delt with. I think he is a v reading this, to know about Scott, he is one of the most friendly, knowledgeable and courtious salesman that I have ever delt with. I think he is a very valuable asset to this dealership. More

Background on reason for another vehicle: I had inherited my father's vehicle in 1999. It was a 1997 LHS Chrysler that I have driven for 13 years. This vehicle made many trips to Seymour,IN, as I was a manuf my father's vehicle in 1999. It was a 1997 LHS Chrysler that I have driven for 13 years. This vehicle made many trips to Seymour,IN, as I was a manufacturing engineer for Lexmark. We had a facility in Seymour which I supported.I have since retired. The vehicle was also used in many trips to South Bend, IN for ND football games. Unfortunately, the vehicle died Wednesday Dec 12th in our neighborhood. For this reason, we were forced into looking for another vehicle for the family. My wife's vehicle is an Isuzu Trooper. We had made a dceision to replace the LHS with such a vehicle as the Trooper when required. Troopers are no longer manufactured. We initially thought of Honda Pilot, Nissan Pathfinder, Ford Escape, possibly Jeep Cherokee. Placed into this situation we went to the internet and took a look. We found several vehicles and were intiially thinking of relative new, but used, low mileage. We looked at Pilots and Pathfinders on lots to ensure this was what we wanted to decide for the next vehicle. We narrowed to Pathfinder. We again checked the internet. We had been speaking with Ron Pennington. We then changed from a used Pathfinder to a Pathfinder that had not been titled but was a model year or two old. Fortunately, we found the 2011 Pathfinder that we have now purchased. I have since sent an email to the Gates Dealership that expresses out satisfaction with our purchasing experience. We feel our decision to purchase from the Gates Dealership will best serve our purposes due to the personnel we encountered. We established a dialogue with the Gates personnel and communicated openly. We did not play one dealership against another. We simply looked at the personnel we were dealing with and made a judgement on what was Best for our family. Since we were down to one vehicle, also had two ill grandchildren, we encountered some logistic difficulties. The Gates personnel made opportunities to us, we did not take advantage, but were impressed. We realized the Gates personnel above all were very genuine and committed to us as customers. Through the entire process from initial contact on the internet, to first phone call with Ron, first on site visit, second on site visit with test drive, to piuckup of vehicle, all queswtions were answered in an open manner. We took stps to meet all players from sales, service, finance. We made calls to all individuals in specific areas of expertise if required. In the end we were very pleased with the entire process from start to finish. More

I am very pleased with my new Nissan juke. Thank u ! I would recommend this dealership to another person if I was asked too. Thanks again would recommend this dealership to another person if I was asked too. Thanks again More

Was very courteous and overall good experience. I usually dread dealing with salesmen but Scott made it go very smoothly and very please with our new car dread dealing with salesmen but Scott made it go very smoothly and very please with our new car More

I found the Nissan Maxima I wanted online @ cars.com, they came and picked me up about 45 minutes away the same day, and after we settled on a fair price I left the dealership after being there for appro they came and picked me up about 45 minutes away the same day, and after we settled on a fair price I left the dealership after being there for approximately 1 hour. I had a very positive experience with Gates Nissan. More

Over the years I have purchased several new vehicles, and I have never received the customer service, price, and attention to detail that I received from Scott Witt at Gates Nissan. To date, this has been m I have never received the customer service, price, and attention to detail that I received from Scott Witt at Gates Nissan. To date, this has been my best experience buying a new car!!! More