Gates Nissan

Service (Kathy and Bill) Team scheduled my appointment on short notice....very positive experience. Will use dealership for future service needs on my 2008 Sentra. Thanks Brad on short notice....very positive experience. Will use dealership for future service needs on my 2008 Sentra. Thanks Brad More

Scott handled my request for information. He was professional and cordial. He answered my questions in a concise and honest manner. He helped me buy a wonderful Rogue and trade my vehicle in. No ga professional and cordial. He answered my questions in a concise and honest manner. He helped me buy a wonderful Rogue and trade my vehicle in. No games, just straight forward business. I would highly recommend Scott to lead you to your next vehicle at Gates Nissan in Richmond. More

Overall the experience was positive. My wife and I are happy with the car we chose (2012 Ultima) and there wasn't too much haggling over the cost. Scott was great to work with and was timely and comprehe happy with the car we chose (2012 Ultima) and there wasn't too much haggling over the cost. Scott was great to work with and was timely and comprehensive when he answered questions/returned calls. I would recommend Gates Nissan and Scott Witt specifically to anyone interested in a Nissan. More

This was my first experience with buying a car all on my own. I must say it was an overall great experience!!! The salesman Adam and Jim were two great people to make my experience good. I was recommende own. I must say it was an overall great experience!!! The salesman Adam and Jim were two great people to make my experience good. I was recommended to go to Gates Nissan and I would definitely recommend them as well. More

Dropped my truck off for a problem with my truck. They had a week and when I picked it up it still had the same problem. This truck has spent 5 weeks in the shop and it is a year old. The engine went out had a week and when I picked it up it still had the same problem. This truck has spent 5 weeks in the shop and it is a year old. The engine went out at 5 months old. I will take my truck to a different dealer to try to get the problem addressed. And never buy from then again. More

My wife looked at the Altama and wanted one to replace her Lincoln Town Car. It is a beautiful car and we are excited about the improvements on the gas mileage. It is also safer which relieves my mind as her Lincoln Town Car. It is a beautiful car and we are excited about the improvements on the gas mileage. It is also safer which relieves my mind as she drives to Lexington for work. I first spoke with Casey. He was new, but assured me that he and Gates would do everything they could to get us this car as close to the payments we wanted to pay. With Casey being out sick, he referred us to Scott on the day my wife and I visited Gates together. Scott was awesome! He was very informative and personable. He answered all questions. He took our idea situation that we provided. Worked with the financial department and got us close enough to our idea payment that we took the car. It was my wife's first new car and the experience was a great one! Thanks Casey, Scott and Gates! Travis and Heather Hayes More

Scott Witt worked very hard to get me approved! Was an awesome salesperson and made buying my new car a breeze! Would recommend to anyone! awesome salesperson and made buying my new car a breeze! Would recommend to anyone! More

As a family we have made many vehicle purchases. However, our most recent purchase was one the toughest. Our children are now grown and out the house. We have several minivans and family sedans, s However, our most recent purchase was one the toughest. Our children are now grown and out the house. We have several minivans and family sedans, so the field was wide open again for this vehicle purchase. It was almost like going back in time when my wife and I both drove sport cars. We were now buying a car for her not the family. However, my wife wanted a huge SUV and I thought we needed a sports sedan. It took us over a month to decide on the right vehicle. Scott Witt at Gates Nissan was the best Sales Consultant we have ever purchased a car from. Scott was pleasant and attentive to our needs. He was there at just the right time and kept in touch with us through the process. Through our selection process, my wife and I continued to gravitate back to Scott at Gates because he was understanding and never tried to push us into a vehicle just to make the sale. Scott made sure we were happy with our purchase and it met our needs. When we came to pick up the car Curtis and Jim were helpful throughout the delivery process. It was a true pleasure to work with the whole Gates Nissan team. When we make our next vehicle purchase we will start the process with Scott making it a one stop decision. I would certainly recommend Scott and Gates Nissan. More

Excellent customer service, from the time I called to schedule an appointment employees were courteous and professional. The work was done in the time frame quoted and I was given a reccomendation of fu schedule an appointment employees were courteous and professional. The work was done in the time frame quoted and I was given a reccomendation of future work that should be done to keep my car in optimum working condition. More

After shopping around for the vehicle we wanted with not much luck, we discovered "our car" on the internet at Gates Nissan. We traveled over 150 miles to be greeted with professionalism and service of the much luck, we discovered "our car" on the internet at Gates Nissan. We traveled over 150 miles to be greeted with professionalism and service of the best kind! A big "Thank You" to Scott, Todd and Nick for our experience there and our purchase! We love our car! ~The Constants More