Gates Nissan

I got a great car at a great price. And despite how cold it was that day, Scott took the time to show me everything I needed to know about my new vehicle. it was that day, Scott took the time to show me everything I needed to know about my new vehicle. More

Scott was very helpful and friendly. I wanted more for my Camry but that's ok. I kept it. They could have sold two cars if they gave me more for the Camry. Camry but that's ok. I kept it. They could have sold two cars if they gave me more for the Camry. More

Scott Witt was the sales person for my purchase of the new Murano. He was very professional, knowledgable, personable, and at no time did I feel uncomfortable or pressured in any sense. If all car salesme new Murano. He was very professional, knowledgable, personable, and at no time did I feel uncomfortable or pressured in any sense. If all car salesmen had the demeanor that Mr. Whitt has they would have a different reputation. I can easily recommend Mr. Whitt as a sales person to anyone. More

I was excited for my first car but after having issues with previous lots and the car I wanted I was about to give up. I found Gates through a couple of friends and looked on here for other's experience. with previous lots and the car I wanted I was about to give up. I found Gates through a couple of friends and looked on here for other's experience. After, a few days and lots of research I decided to try one more time. I spoke with Adam Atherton who immediately made me feel listened to and welcomed. We worked together for a couple of days to get the car I wanted with close to the price I wanted. And I can truly say I am thrilled. Any car I buy in the future will be through Gates especially if Adam is still around. The whole staff was friendly and inviting and went out of the way to make a new driver and first time car buyer feel like a pro who was dealing with people who cared. More

I had a wonderful experience today at Gates Nissan. Went in to have my trailer hitch and wiring harness installed on my new Rogue. Greeting professionally. Checked on me at least 3 times while the work was in to have my trailer hitch and wiring harness installed on my new Rogue. Greeting professionally. Checked on me at least 3 times while the work was performed. Completed just as promised. They are the best. Michael Stone 3/28/13 More

Service (Kathy and Bill) Team scheduled my appointment on short notice....very positive experience. Will use dealership for future service needs on my 2008 Sentra. Thanks Brad on short notice....very positive experience. Will use dealership for future service needs on my 2008 Sentra. Thanks Brad More

Scott handled my request for information. He was professional and cordial. He answered my questions in a concise and honest manner. He helped me buy a wonderful Rogue and trade my vehicle in. No ga professional and cordial. He answered my questions in a concise and honest manner. He helped me buy a wonderful Rogue and trade my vehicle in. No games, just straight forward business. I would highly recommend Scott to lead you to your next vehicle at Gates Nissan in Richmond. More

Overall the experience was positive. My wife and I are happy with the car we chose (2012 Ultima) and there wasn't too much haggling over the cost. Scott was great to work with and was timely and comprehe happy with the car we chose (2012 Ultima) and there wasn't too much haggling over the cost. Scott was great to work with and was timely and comprehensive when he answered questions/returned calls. I would recommend Gates Nissan and Scott Witt specifically to anyone interested in a Nissan. More

This was my first experience with buying a car all on my own. I must say it was an overall great experience!!! The salesman Adam and Jim were two great people to make my experience good. I was recommende own. I must say it was an overall great experience!!! The salesman Adam and Jim were two great people to make my experience good. I was recommended to go to Gates Nissan and I would definitely recommend them as well. More

Dropped my truck off for a problem with my truck. They had a week and when I picked it up it still had the same problem. This truck has spent 5 weeks in the shop and it is a year old. The engine went out had a week and when I picked it up it still had the same problem. This truck has spent 5 weeks in the shop and it is a year old. The engine went out at 5 months old. I will take my truck to a different dealer to try to get the problem addressed. And never buy from then again. More