Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,078 reviews
Extremely Good to work with We dealt with Ronnie Leet on the purchase of my new 2015 Sentra. He was very, very helpful and didn't try to rush us into any decisions. The onl We dealt with Ronnie Leet on the purchase of my new 2015 Sentra. He was very, very helpful and didn't try to rush us into any decisions. The only issue I had was that the woman who did my finance work was not as good. Found an error in my papers two days later and had to go back to re-sign all the papers. Upon my return I found out that she was no longer with Gates due to multiple issues. The finance team went out of there way to make it right but I did have to go back in. More
Amazing service! Thomas McIntosh along with the rest of the Nissan sales crew were perfect. The BEST car buying experience I have ever had! Thanks again Gates Nissan! Thomas McIntosh along with the rest of the Nissan sales crew were perfect. The BEST car buying experience I have ever had! Thanks again Gates Nissan! More
Best car buying experience one ever had If your looking to be treated not only good but great place to go i was scared to even walk in nissan because of my credit but found out they help peo If your looking to be treated not only good but great place to go i was scared to even walk in nissan because of my credit but found out they help people like me everyday i was in an upside down loan with my other car they fixed that and put me in my dream car thanks so much to the knowledgeable team at nissan in Richmond I'm riding in style More
Easiet car I ever bought! Since I had bought several cars, I entered the lot cautiously. I was very unhappy with my last purchase and was sure there was no possibility of a go Since I had bought several cars, I entered the lot cautiously. I was very unhappy with my last purchase and was sure there was no possibility of a good deal. The first thing that impressed me was that when I told the sales person that met me at the car I was looking at that I just wanted to look, he let me. I was very reluctant to go inside even though it was cold. However when a manger ask me if I would run my credit and I told the sales person I wasn't ready he said that was fine. Thank you Bryan Weathers. I went home, discussed the car with my husband and decided I wanted to go back for another look and talk. Getting a good deal wasn't easy! Our credit wasn't great and my trade-in was definitely in flip flop. The purchase was close to hassle free. I felt like they did all the work. It was a great buying experience. More
Great customer service My husband totaled his car and we need a replacement vehicle. We came in told them the situation and they got the job done. Other dealers didn't want My husband totaled his car and we need a replacement vehicle. We came in told them the situation and they got the job done. Other dealers didn't want to even deal ith us. But thank you Jodi and to the financing team on helping us get into a 2015 altima. More
Awesome Just purchased a Nissan. Quest and love it!!! This dealer is a great place! We had our 2 year old daughter with us and was very impressed at how atte Just purchased a Nissan. Quest and love it!!! This dealer is a great place! We had our 2 year old daughter with us and was very impressed at how attentive they were to her and even helped to entertain her! I would definitely recommend this dealership! More
The best car-buying experience I've ever had! Buying my new Sentra was the best car-buying experience I've ever had. My sales adviser, Thomas McIntosh, was very knowledgeable and helpful. Everyone Buying my new Sentra was the best car-buying experience I've ever had. My sales adviser, Thomas McIntosh, was very knowledgeable and helpful. Everyone was a pleasure to work with. Because this is my third Nissan Sentra I know that I can expect great service from Kathy Smith and all of the other staff in the service department. More
New frontier The people at Gates are # 1, they made trading vehicle very pleasant. we will be back when it is time for another vehicle brand new truck. The people at Gates are # 1, they made trading vehicle very pleasant. we will be back when it is time for another vehicle brand new truck. More
All about the customer! Gates is a very friendly dealership that goes above and beyond to make sure you are truly satisfied. My experience with them was one that was impressi Gates is a very friendly dealership that goes above and beyond to make sure you are truly satisfied. My experience with them was one that was impressionable. I had the pleasure of working with salesperson Jodi Ritchie and would recommend her to everyone! With two little ones in tow, one a toddler, the entire staff at Gates made sure that not only I was comfortable, but also my children. I felt really appreciated as a customer! The whole process of buying my car was made easy and Jodi was very patient with my many questions. I left with the satisfaction that I had received the best deal and care possible. If you're looking for a car, i highly recommended Gates Nissan! More
Gates is AWESOME! They were amazing. I told them what I wanted and the price I wanted and they didn't try and haggle. They just went and located the vehicle I asked for They were amazing. I told them what I wanted and the price I wanted and they didn't try and haggle. They just went and located the vehicle I asked for. They were extremely helpful. Customer service is their number 1 priority. Ronnie Leets was amazing! I highly recommend them to all. This was the easiest vehicle purchase I've ever made and I got exactly what I wanted for the price I wanted. More