Gates Nissan

Great Experience! I found the sales staff at Gates Nissan to be nothing less than delightful. I had already been to their service department with my last vehicle and I I found the sales staff at Gates Nissan to be nothing less than delightful. I had already been to their service department with my last vehicle and I was very happy with them. So, I was hoping I could purchase a vehicle at Gates Nissan to take advantage of the great service department. When I came in to look at vehicles, I found the sales staff to be refreshingly "real". None of the usual crap all of us are used to hearing at a auto dealership. They gave me a great deal on my new Frontier and I couldn't be happier. More

Car buying for grownups We first heard of Gates Nissan through one of their no-nonsense television ads. We were impressed by its direct and simple message so when they offere We first heard of Gates Nissan through one of their no-nonsense television ads. We were impressed by its direct and simple message so when they offered a car that I have always wanted, we drove to Richmond to take a look at the car taken in trade. We met Ryan who was more than happy to show us the car of my dreams (not a Nissan). After we took the car in, we asked Ryan if he could show us a Nissan product that was something he thought we shouldn't miss. Short story: he showed us, we liked it and drove it home completely satisfied. Patient, informative, fun to work with, great sense of humor, supportive and altogether professional ... these are some of the outstanding qualities that made us glad we met and worked with Ryan. The quality of the Nissan brand, the integrity of Gates Nissan, the overall sense of integrity and respect for their customers, these are the dealership qualities that made us glad we found Gates. So, if you want an altogether positive car-buying experience, fantastic prices, great service and have fun at the same time, you need to go to Gates Nissan in Richmond. You won't be sorry you did. We sure aren't. More

For the ladies This was the first time buying a car for me without my husband and Ryan was very helpful. I didn't get any high pressured deals or trying to sell me m This was the first time buying a car for me without my husband and Ryan was very helpful. I didn't get any high pressured deals or trying to sell me more then I could afford. I got a good little car for a good price. Frank was also a help in getting me the very best deal he could. I appreciated them both. I now have a car that I can be happy with for a few years and I will recommend this dealership to my family. More

Will absolutely return to buy our next vehicle. After spending all day looking for the car I wanted at many dealerships, this was the place that had the car I wanted plus an amazing sales person. R After spending all day looking for the car I wanted at many dealerships, this was the place that had the car I wanted plus an amazing sales person. Ryan was professional from start to end. We truly feel he was more concerned with meeting our needs and wants in a specific vehicle rather than just making a sale and putting us in something we weren't there to look at. Even after the paperwork had been signed and we were getting ready to pull out of the lot with our new car, we were being reassured that we had made the right choice because Ryan continued to show us terrific things about the car we had purchased. Most professional and friendly dealership I've ever gone to, will most definitely be back. More

Excellent Buying Experience This was my first time buying a car. I must say that my experience was AMAZING!! They were very honest with me which made it a lot easier to decide wh This was my first time buying a car. I must say that my experience was AMAZING!! They were very honest with me which made it a lot easier to decide where to buy my car from! I will do business with them again in the future!! More

Excellent Buying Experience I have been buying cars from Steve Gates since 1990. All I have to do is visit another dealer and know why I go back to Gates every time. Steve is h I have been buying cars from Steve Gates since 1990. All I have to do is visit another dealer and know why I go back to Gates every time. Steve is honest, direct and professional. That approach is followed by sales manager, Scott Witt, salesman Ronnie Leet, and financing manager Frank Jones. Each went out of their way to assist and give sound advice. I would recommend Gates Nissan to anyone. I would also add that the service department is very professional and has likewise always gone above and beyond to provide the best service. More

Satisfied customer I came into Gates just curious as to what kind of deal I might have been able to recieve. I was impressed with the friendliness of the staff and profe I came into Gates just curious as to what kind of deal I might have been able to recieve. I was impressed with the friendliness of the staff and professionalism. I greatly appreciated the upfront honesty and respectfulness i was treated with. I not only got a great deal but was actually shocked at how good it was and I didnt have to do anything but tell Todd what I was looking for and wanted to get out of the deal. More

Used Nissan Versa purchase Saw car on internet and bought it within three days. No haggling since the car was fairly priced as listed on cargurus. Sales and finance staff very h Saw car on internet and bought it within three days. No haggling since the car was fairly priced as listed on cargurus. Sales and finance staff very helpful and professional. What was put on internet was what we saw in person. More

Very professional and friendly service Ronnie was fast to respond to my inquiry on the vehicle I was interested in. The vehicle was waiting for me to test drive upon arrival and the entire Ronnie was fast to respond to my inquiry on the vehicle I was interested in. The vehicle was waiting for me to test drive upon arrival and the entire purchase was very pleasant. I would highly recommend dealing with Gates Nissan. More

Great experience! Gates Nissan is the easiest dealer I've ever worked with. Couldn't recommend them more. Found a great car at a great price. Every one treated me like Gates Nissan is the easiest dealer I've ever worked with. Couldn't recommend them more. Found a great car at a great price. Every one treated me like family the entire time not just after I agreed to buy. More