Gates Nissan

As always Bill Case is professional and service is great! I have been using Gates Nissan Service Department for over 5 years now as I own 3 Nissan products. Bill and Kathy always treat me very well and take c I have been using Gates Nissan Service Department for over 5 years now as I own 3 Nissan products. Bill and Kathy always treat me very well and take care of my vehicles as if they were their own! I am always greeted with a pleasant smile and a willingness to go the extra mile for their clients. All work is done right the first time. They do have competitive pricing as well. I would stack Gates Nissan Service Department up against anyone. Thanks for a job well done! More

Wll run service department These guys are great but operate under such a huge disadvantage, Nissan cars and trucks don't break down much. So Gates Nissan most generally exceed These guys are great but operate under such a huge disadvantage, Nissan cars and trucks don't break down much. So Gates Nissan most generally exceeds expectations because they have to or they wouldn't have much to do. We never need an appointment for oil changes either. First rate outfit. More

Exceptional Service! One of the many great things about servicing your auto at Gates is simply knowing without question that "everything" from start to finish is done with One of the many great things about servicing your auto at Gates is simply knowing without question that "everything" from start to finish is done with the customer in mind. It is the only dealership that I can send my wife to with her car and know without question that she will be treated fairly and professionally. The Service Manager Bill Case is a man of integrity and character. It is one thing to sell someone a car. It is quite another to Service and maintain it. Before you buy your next car take a stroll through the Service department as these are the people that will be servicing your investment. Regards, Ed More

Quality Service Gates Nissan is by far the best service department I have ever taken our vehicles to. The staff is friendly and very knowledgeable. They are very orga Gates Nissan is by far the best service department I have ever taken our vehicles to. The staff is friendly and very knowledgeable. They are very organized and have a set protocol that they follow and I know exactly what is going on with my vehicles every time I take them to be serviced. More

Fast and Accomodating Finally a dealership that will take time to actually listen and help somebody. Very pleased with the Service Dept. and the help they have provided ov Finally a dealership that will take time to actually listen and help somebody. Very pleased with the Service Dept. and the help they have provided over the past two years. More

More enjoyable than most Anthony was my salesman and was very enjoyable to deal with. Ali and Scott where very professional and easy to work with. I was most impressed with ho Anthony was my salesman and was very enjoyable to deal with. Ali and Scott where very professional and easy to work with. I was most impressed with honesty, integrity and respect in which I was treated. I have and most certainly will again recomend them to any and all who is interested. Thanks Anthony, Ali, and Scott for the most enjoyable buying experience I've had in many many years. More

Great Support from Sales Rep. Anthony Very pleased with all of the wonderful Gates Nissan associates. Love my new Rogue will always be a return customer. Thanks Gates Nissan of Richmond. Very pleased with all of the wonderful Gates Nissan associates. Love my new Rogue will always be a return customer. Thanks Gates Nissan of Richmond..Lois & Len Golson More

Great sales experience Anthony my salesperson, Marc, Scott and Ali the management guys as well as Jeff in finance created an awesome sales experience for me and my family. I Anthony my salesperson, Marc, Scott and Ali the management guys as well as Jeff in finance created an awesome sales experience for me and my family. I have been enjoying my new pathfinder since I picked it up and I ca not thank the team at Gates Nissan enough. More

Treated Like Family Absolutely fantastic. Managed to limp in on a failing transmission after 178,000 miles on our 2007 Murano, dealt with the service team, got the strai Absolutely fantastic. Managed to limp in on a failing transmission after 178,000 miles on our 2007 Murano, dealt with the service team, got the straight scoop, spoke with the sales team and ultimately drove out that evening with a 2016 Murano. We were treated with the utmost courtesy and received a very fair deal. Some places might have taken advantage of our situation as we had left SC and Hurricane Matthew behind that morning and still had 5 1/2 hours to drive to home. The Gates Team treated us really well and we were back on the road is reasonably short order. We only wish they were closer so we could come back for all our service needs. More

Great Experience First time buying a car as I am about to graduate from EKU made it easy and didn't feel pressured by any means when buying! Highly recommend shopping First time buying a car as I am about to graduate from EKU made it easy and didn't feel pressured by any means when buying! Highly recommend shopping here More