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Gates Nissan

Richmond, KY

4.9
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,078 reviews

January 01, 2017

Oil change and inspection. Great service at this dealership.Very knowledgeable and professional.Always look forward to my visit here.They always give me a heads up about any upc More

by Tazz1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
January 01, 2017

Always great service! Fast and efficient service every time! When I arrived I was taken straight back, and my vehicle was finished quicker than they even quoted! Inpressed! More

by Ldamron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
December 30, 2016

They worked with me well! Great service and they worked with me well. We came from out of town to buy car and they did everything for us. Would buy again from them More

by Lugnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Curtis
December 29, 2016

Great Sales and Service I have been completely satisfied with the process of buying our car and the service we have received. Great dealership! The sales , management and s More

by Ross Stinetorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Satisky
December 29, 2016

Oil change to a new purchase Pamela and Kathy was great. Very friendly and knowledgeable. And the lady cashier was very informative and friendly as well. My first experience at G More

by JWT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal, Pamela Thompson
December 29, 2016

Dissatisfied We arrived at 11am for an 11:15 appt for an oil change and tire rotation. This appt was made 2 weeks prior to our visit; however I felt like we were More

by Molly123
Recommend Dealer
No
Employees Worked With
Other Employees : Pamela Thompson
December 26, 2016

Great Service Department I have been dealing with this dealership for the past eight years and I do not have my cars serviced anywhere but here. Kathy and Pamela take the b More

by gbailey664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
December 24, 2016

Pleasantly Surprised! I have used a number of service center's over the years, I have to say that this one tops them all with their customer service. From the time that I s More

by Billy'17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Leet, Pamela Thompson
December 22, 2016

Good customer service. Good communication with service department, thorough explanation of work to be and an accurate estimate of time and cost of service. Clean and quiet More

by kywonder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2016

HAPPY Great and thoughtful service with a smile. And, they even washed my car, gratis! It's a great resource for NISSAN owners in Madison County. More

by rocco
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
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