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Gates Nissan

Richmond, KY

4.9
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,078 reviews

February 08, 2017

Excellent! I honestly wouldn't feel comfortable having my vehicle serviced anywhere else! The staff here is simply the best in town; so friendly and welcoming. I More

by Macey Salyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
February 07, 2017

Excellent I Bought my car here and have always had it serviced here. This was my first Nissan and it is a good one. As always, service is great, fast and I love More

by Happy Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
February 01, 2017

"Excellent" Customer service was great. Everyone was very easy to work with and worked to make sure our experience was very smooth. This dealership demonstrated t More

by Altima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Mikel
January 26, 2017

Armada Wonderfull service, easy in and out....went over, in detail, everything that was being done to the car and what to expect in the future for the Armada More

by AllisonLC25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Case
January 25, 2017

Excellent service and super friendly Came in for my appointment and got right in as promised. When my car was finished it was washed and vacuumed. Will definitely return for next service. More

by Rogue Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
January 23, 2017

Great service provider!😊 I have used the Richmond service site since 2007. The service has always been excellent.and as long as I can get my car there I would like to mentio More

by SEK7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
Jan 25, 2017 -

Gates Nissan responded

Thank you so much for your kind words! We appreciate you and the continued business you have given us all these years. As always, let us know how we can be of service to you.

January 23, 2017

Battery Issue We had a battery installed in our 2012 Maxima and had an issue with the cables becoming loose and causing the car not to start. I got the vehicle star More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
January 14, 2017

Professional customer and car care Convenient scheduling with e-mail follow up reminders. Upon arrival I asked to have my oil changed and tires rotated in addition to the work I had ori More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
January 11, 2017

Bought 2017 Murano The service has been excellent for the 10 years I had my 2007 Murano and that is the most important thing to me so I bought another one. Ron Penningto More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Pennington , Bill Case
January 07, 2017

Great experience We came in with the goal of lowering our car payment, trade two vehicles and buy two newer ones. Ali and Michael worked with us for a more than fair d More

by AMMonroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Statham, Ali Ennakoa, Pamela Thompson
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