Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent! I honestly wouldn't feel comfortable having my vehicle serviced anywhere else! The staff here is simply the best in town; so friendly and welcoming. I I honestly wouldn't feel comfortable having my vehicle serviced anywhere else! The staff here is simply the best in town; so friendly and welcoming. I'm always pleased with my vehicle when I leave. Thanks, Gates! More
Excellent I Bought my car here and have always had it serviced here. This was my first Nissan and it is a good one. As always, service is great, fast and I love I Bought my car here and have always had it serviced here. This was my first Nissan and it is a good one. As always, service is great, fast and I love getting car washed too. More
"Excellent" Customer service was great. Everyone was very easy to work with and worked to make sure our experience was very smooth. This dealership demonstrated t Customer service was great. Everyone was very easy to work with and worked to make sure our experience was very smooth. This dealership demonstrated the utmost professionalism and strived to ensure that our needs and wants were met. They worked extremely hard and were very helpful. This made my daughter's first time buying a car a great experience. More
Armada Wonderfull service, easy in and out....went over, in detail, everything that was being done to the car and what to expect in the future for the Armada Wonderfull service, easy in and out....went over, in detail, everything that was being done to the car and what to expect in the future for the Armada. Great team, very friendly! Would highly recommend to friends and family. More
Excellent service and super friendly Came in for my appointment and got right in as promised. When my car was finished it was washed and vacuumed. Will definitely return for next service. Came in for my appointment and got right in as promised. When my car was finished it was washed and vacuumed. Will definitely return for next service. More
Great service provider!😊 I have used the Richmond service site since 2007. The service has always been excellent.and as long as I can get my car there I would like to mentio I have used the Richmond service site since 2007. The service has always been excellent.and as long as I can get my car there I would like to mention Ron Pennington who has sold me every car I purchased from Gates. Also would like to mention Bill Cates, Kathy and Pam . I never feel like a customer when I bring my at in. Thank you all! 😊😊 More
Battery Issue We had a battery installed in our 2012 Maxima and had an issue with the cables becoming loose and causing the car not to start. I got the vehicle star We had a battery installed in our 2012 Maxima and had an issue with the cables becoming loose and causing the car not to start. I got the vehicle started and home and called Gates. Pamela and Kathy told me to bring the vehicle in and they would take care of the problem. Long story short they fixed the problem free of charge and cleaned the engine and the exterior of the car. Very pleased with the service at Gates Nissan. More
Professional customer and car care Convenient scheduling with e-mail follow up reminders. Upon arrival I asked to have my oil changed and tires rotated in addition to the work I had ori Convenient scheduling with e-mail follow up reminders. Upon arrival I asked to have my oil changed and tires rotated in addition to the work I had originally scheduled. They were happy to accommodate and completed all of the work in a very timely manner. I would definitely recommend the Gates Nissan Service Department team. More
Bought 2017 Murano The service has been excellent for the 10 years I had my 2007 Murano and that is the most important thing to me so I bought another one. Ron Penningto The service has been excellent for the 10 years I had my 2007 Murano and that is the most important thing to me so I bought another one. Ron Pennington has been very friendly and helpful! More
Great experience We came in with the goal of lowering our car payment, trade two vehicles and buy two newer ones. Ali and Michael worked with us for a more than fair d We came in with the goal of lowering our car payment, trade two vehicles and buy two newer ones. Ali and Michael worked with us for a more than fair deal. We had an issue of a low tire on one vehicle and Pamela took care of us. Great buying experience More