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Gates Nissan

Richmond, KY

4.9
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,078 reviews

April 27, 2017

Awesome! The staff is very friendly and helpful with questions about the service being performed on the vehicle. If there is any problems you ask about, they w More

by Nissian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Ennakoa
April 26, 2017

Great as usual As usual, did a great job, at a very reasonable price. Everyone was courteous and polite. My Murono needed extra work, and they called to get ap More

by Jim1486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
April 26, 2017

Best Nissan Dealership in the land! Helpful and honest. Period. The finance manager was helpful in securing my service as well. I must say, the best looking bunch a dealership had ever h More

by BigBlackTahoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
April 25, 2017

Routine Car Service I appreciate Gates Nissan for being honest. I don't want to be "taken". The service I've received has been great. Very polite and courteous. More

by Melroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case
April 24, 2017

Car Purchase and Service I just purchased my second car from this dealership and both times the deal was great and the customer service was excellent. While I was there purch More

by Ross Stinetorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
April 23, 2017

First Time at Gates Nissan Service Center I recently took my new Nissan Murano in to Gates Service Center and was amazed at the great service! I did not buy my Murano from Gates but they treat More

by Nissan Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
April 18, 2017

Reliable Service Dept. Been coming here for over 10 years and have yet to have a bad visit. Extremely courteous staff and Bill Case exemplify what a service department shoul More

by rwilson3004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
April 18, 2017

Maxima tires and service We just had 4 new tires put on our 2012 Maxima and the 100,000 mile service. We were able to purchase the tires through Gates for a great deal buy 3 a More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Case
April 15, 2017

prompt, efficient, economical Good service, good product, friendly employees. Service provided without pressure to upgrade or make additional purchase. Clean waiting area, update More

by kywonder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
April 13, 2017

Helpful and timely I had to bring my Altima in for regular service and a couple of small recalls. Pamela was very helpful in finding a time that worked for me and was so More

by Scriv13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
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