Gates Nissan

Always friendly and helpful The people are always so friendly and very helpful. It is great atmosphere for a business. I have dealt with this dealership for only one year but the The people are always so friendly and very helpful. It is great atmosphere for a business. I have dealt with this dealership for only one year but they treat me like a life long friend. More

Service for our Nissan They do a great job with all of the service needs for our Nissan's. The are the reason that we own two Nissan's. They do a great job with all of the service needs for our Nissan's. The are the reason that we own two Nissan's. More

Great service We were treated very nice and had excellent service on our Nissan. Felt very comfortable in the waiting area. We plan on having our car serviced here We were treated very nice and had excellent service on our Nissan. Felt very comfortable in the waiting area. We plan on having our car serviced here next time. More

Service I have had a great experience with Gates and Austin specifically from buying my Rogue to my first service. My first service was so quick and easy! I t I have had a great experience with Gates and Austin specifically from buying my Rogue to my first service. My first service was so quick and easy! I took my previous car to another Nissan dealership for my first free oil change and waited over an hour and a half while I waited as one by one those who came in before and after me left until I was the last one in the waiting room. Needless to say, I never went back and my next Nissan I bought at Gates. I will continue to drive from Lexington to Richmond to have my Rogue serviced. More

Awesome service dept! We don't mind the drive from Nicholasville to Richmond...noticed an issue with Heat on our Nissan Frontier - blowing cold air when auto stopped in tra We don't mind the drive from Nicholasville to Richmond...noticed an issue with Heat on our Nissan Frontier - blowing cold air when auto stopped in traffic - did not need to replace thermostat - yay! was minimal charge to repair...as repair being made - I previewed the vehicles available in lot - Kathy & Pamela are great - scheduled appt,, arrived early, took me on in & got the repair completed....Nice & toasty! Thanks all! More

Routine Service Came up from London. My requested appointment time was honored. In and out in no time with quality service. Just like every other time. The whole serv Came up from London. My requested appointment time was honored. In and out in no time with quality service. Just like every other time. The whole service staff is awesome. More

In and Out Fast - As usual Brought our Murano in for service, as always Gates staff was friendly, efficient and hard working. Tires rotated, oil changed, full service completed Brought our Murano in for service, as always Gates staff was friendly, efficient and hard working. Tires rotated, oil changed, full service completed, staff explained what had been done and at the cashier window, only cost $15 because we had saved up points in the Gates rewards program. More

Routine service I drive down from Lexington to have my pathfinder serviced. While having oil and filter change, the inspection revealed my brakes would need work soon I drive down from Lexington to have my pathfinder serviced. While having oil and filter change, the inspection revealed my brakes would need work soon. I asked if there was time to take care of it right then and they fit me right in! I am pleased with the way that things that come up are handled - Gates Nissan is always very accomodating! More

1st Time Service ( on vehicle) Service Dept. was quite friendly and professional. Had a 3:00 PM appointment for oil change , tire rotation and check of everything on vehicle. Since Service Dept. was quite friendly and professional. Had a 3:00 PM appointment for oil change , tire rotation and check of everything on vehicle. Since it was 1st time service, it didn't cost which was a very nice thing. Service was quickly completed and truck was brought back washed and cleaner than when I brought it in. Thanks. Keep up the good work. More

Murano purchase We came to purchase another vehicle. Athena was very knowledgeable about the vehicles and explained everything. She was a great help. We are very s We came to purchase another vehicle. Athena was very knowledgeable about the vehicles and explained everything. She was a great help. We are very satisfied. More