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Gates Nissan

Richmond, KY

4.9
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,078 reviews

April 03, 2018

Friendly Employees and Great Service I bought my Hyundai Elantra from this dealership because the Gates Hyundai down the street treated me terribly. Ever since, I have been going to this More

by Ashley A Householder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

Issues and Answers Having a new truck, I had quite a few questions. It took a couple days to get all sorted out, but Gates Nissan has a Service Manager that will surel More

by BA - Berea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson, Austin Mikel
March 29, 2018

Great service experience Very happy with the service department. I feel they went out of their way to accommodate my needs. Will definitely be back for all my service needs. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
March 21, 2018

Gates not only took care of my vehicle but earned my busines when my Nissan pathfinder's fans messed up they went be on their duty to get it fixed for me and make sure that i was satisfied with the service they More

by Chris Cobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
March 21, 2018

Great experience buying ! I just experienced a great, clear, professional way of buying a new vehicle. Athena, my salesperson, was excellent ! Follow up after I bought vehicle More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena, Todd Curtis
March 21, 2018

2018 Rogue Kyle Baker was my salesperson and did a fantastic job! First new vehicle in 20 years and he made the process easy. Everyone I spoke with during the More

by Tammy Shelton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Baker
March 21, 2018

Service visit I always receive excellent customer service at Gates. I feel everyone in the service department goes out of their way to take care of their customers. More

by bess6combs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
March 19, 2018

In and out within an hour for an oil change and tires rotate I am always treated like I’m their most important customer and they are always honest. They don’t sell me something I don’t need. Kathy and Leonard al More

by Kcastle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2018

Oil change and checkup I called the next day returning from a long trip. They got me in that afternoon. Everyone is always courteous, concerned and want to please. Everyone More

by JanKaye219@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was another gentleman but cannot remember his name. , Bill Case, Pamela Thompson
March 13, 2018

New battery post. This dealership met my expectations and then some. I called them on very short notice and they got me in and completed the task very quickly and had m More

by hughes08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Case, Pamela Thompson
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