Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,078 reviews
Friendly Employees and Great Service I bought my Hyundai Elantra from this dealership because the Gates Hyundai down the street treated me terribly. Ever since, I have been going to this I bought my Hyundai Elantra from this dealership because the Gates Hyundai down the street treated me terribly. Ever since, I have been going to this dealership for oil changes and car maintenance, and they haven't disappointed me yet! Everyone is friendly and accommodating, and I know I can trust them with the care of my car. I would highly recommend coming here if you want to buy a car or have it serviced. More
Issues and Answers Having a new truck, I had quite a few questions. It took a couple days to get all sorted out, but Gates Nissan has a Service Manager that will surel Having a new truck, I had quite a few questions. It took a couple days to get all sorted out, but Gates Nissan has a Service Manager that will surely make your desires happen and questions get answered. The folks in the working end of the service department thus far have done an above and beyond effort to make me a happy owner. You only need to ask... More
Great service experience Very happy with the service department. I feel they went out of their way to accommodate my needs. Will definitely be back for all my service needs. Very happy with the service department. I feel they went out of their way to accommodate my needs. Will definitely be back for all my service needs. More
Gates not only took care of my vehicle but earned my busines when my Nissan pathfinder's fans messed up they went be on their duty to get it fixed for me and make sure that i was satisfied with the service they when my Nissan pathfinder's fans messed up they went be on their duty to get it fixed for me and make sure that i was satisfied with the service they preformed. More
Great experience buying ! I just experienced a great, clear, professional way of buying a new vehicle. Athena, my salesperson, was excellent ! Follow up after I bought vehicle I just experienced a great, clear, professional way of buying a new vehicle. Athena, my salesperson, was excellent ! Follow up after I bought vehicle was very sweet. More
2018 Rogue Kyle Baker was my salesperson and did a fantastic job! First new vehicle in 20 years and he made the process easy. Everyone I spoke with during the Kyle Baker was my salesperson and did a fantastic job! First new vehicle in 20 years and he made the process easy. Everyone I spoke with during the buy was helpful. More
Service visit I always receive excellent customer service at Gates. I feel everyone in the service department goes out of their way to take care of their customers. I always receive excellent customer service at Gates. I feel everyone in the service department goes out of their way to take care of their customers. More
In and out within an hour for an oil change and tires rotate I am always treated like I’m their most important customer and they are always honest. They don’t sell me something I don’t need. Kathy and Leonard al I am always treated like I’m their most important customer and they are always honest. They don’t sell me something I don’t need. Kathy and Leonard always takes care of my car. More
Oil change and checkup I called the next day returning from a long trip. They got me in that afternoon. Everyone is always courteous, concerned and want to please. Everyone I called the next day returning from a long trip. They got me in that afternoon. Everyone is always courteous, concerned and want to please. Everyone is very professional while caring for the customer and their vehicle. More
New battery post. This dealership met my expectations and then some. I called them on very short notice and they got me in and completed the task very quickly and had m This dealership met my expectations and then some. I called them on very short notice and they got me in and completed the task very quickly and had my son safely back on the road in no time. Thanks again. More