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Gates Nissan
Richmond, KY
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,078 reviews
September 03, 2023
They are easy to work with, straight shooting, and honest. Great customer service, with none of the xx that you get at other places! honest. Great customer service, with none of the xx that you get at other places! More
by acemls00
August 22, 2023
Everyone here was very nice and helpful. Quick service and didn’t take all day to get paperwork and financing completed. Aladdin was great to work with and answered all my questions! Quick service and didn’t take all day to get paperwork and financing completed. Aladdin was great to work with and answered all my questions! More
by nicki_lowe
Employees Worked With
August 21, 2023
The team at Gates Nissan made the task of buying a car easy and convenient. The staff was competent and knowledgable and not at all pushy. I would highly recommend this dealership! easy and convenient. The staff was competent and knowledgable and not at all pushy. I would highly recommend this dealership! More
by Kim
Employees Worked With
August 04, 2023
Worst service department I've ever dealt with. I've owned 7 Nissans from gates and I'M DONE. They will make some kind of excuse why they can't fix your vehical or tell you there is nothing wrong w I've owned 7 Nissans from gates and I'M DONE. They will make some kind of excuse why they can't fix your vehical or tell you there is nothing wrong with it.l everytime. Happened multiple times now with several different vehicals. Last week took new Frontier in for 1st service. Seat has rocked back and forth since I brought it home. Thought I would just get it fixed during first service. They changed oil and pulled it back in the bay and said nothing was wrong. I said they didn't drive it then because the seat rocks everytime you take off and stop. Sat there for close to another hour. Never saw the truck leave and they said someone else looked at it and nothing was wrong. Guess I'll just drive this piece of xxxx with the seat rocking back and forth. 6,000 miles on it. I guess they come standard with rocking chairs now. I could go on and on about this service department, but how about I take my business elsewhere from now on. DONT USE GATES FORD, NISSAN, TOYOTA AND ON AND ON. Find a dealer that Steve gates dosent own. Buyer beware. More
by Last time with Gates
Employees Worked With
July 31, 2023
Staff was courteous and professional, helped me find a vehicle that fit my needs and did so in a timely fashion. vehicle that fit my needs and did so in a timely fashion. More
by lewisisaac94
Employees Worked With
July 05, 2023
Gates Nissan listened to how we wanted to price out a car and payment structure. They didn't try to play any xxxxxx business but were straight forward in the deal. We left happy with a new car. and payment structure. They didn't try to play any xxxxxx business but were straight forward in the deal. We left happy with a new car. More
by Jerry
Employees Worked With
July 01, 2023
Great Experience helpful & knowledgeable he did a wonderful job smooth & easy transaction would definitely recommend him for your car buying needs wonderful job smooth & easy transaction would definitely recommend him for your car buying needs More
by Trish
June 06, 2023
Great experience. Dealer was friendly, helpful and not pushy at all. Offer on trade was fair and the proposal was as expected. Didn't shock you with costs different Dealer was friendly, helpful and not pushy at all. Offer on trade was fair and the proposal was as expected. Didn't shock you with costs different than their website and provided all of the advertised rebates they could. More
by kevinparker3898
Employees Worked With
Landyn Baskin
May 09, 2023
Great experience working with Michael. Everything went well and timely and would definitely recommend Gates and Michael to future customers. Everything went well and timely and would definitely recommend Gates and Michael to future customers. More
by joeeggen
Employees Worked With
