Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Savings with a Smile I thought the dealership was nice, Michael (our salesman) was excellent. He was friendly, helpful, and not pushy like at some other dealerships. Price I thought the dealership was nice, Michael (our salesman) was excellent. He was friendly, helpful, and not pushy like at some other dealerships. Prices were reasonable. The only drawback was that there was no negotiation on anything. The price was the price period. They managed to get the payments near where I wanted but only by lengthening the time and not by giving any kind of break on price. Overall, I like the vehicle, the salesman Michael Statham, and the other friendly people there. More
Great Service I was very pleased with the service department on my recent oil change. They even washed my vehicle! Will be back for my service needs. I was very pleased with the service department on my recent oil change. They even washed my vehicle! Will be back for my service needs. More
Always Always greeted with a smile something one rarely see Pam is so friendly and always has a smile and good advice. She keeps her customers informed about the process of their vehicle. It is a great pleasu Pam is so friendly and always has a smile and good advice. She keeps her customers informed about the process of their vehicle. It is a great pleasure to have the personal contact with Pam and Kathy. Both are truly interested in satisfying their customers. More
Service/sales Went to this dealership for routine service. Excellent service staff. Excellent service as always. I drive from Lexington knowing I will be in and out Went to this dealership for routine service. Excellent service staff. Excellent service as always. I drive from Lexington knowing I will be in and out quickly, always feel welcome, and I know they care about my car running great. Plus, a great waiting area where I can catch up on a little work or just relax. My current rogue is my second vehicle from Gates! More
Spectacular!! Athena, Nick and John. Couldn’t ask for better service and people at a dealership. Honest, willing and fought hard for me. Couldn’t be happier Athena, Nick and John. Couldn’t ask for better service and people at a dealership. Honest, willing and fought hard for me. Couldn’t be happier More
Top notch service!!!! We have always had our Rogue serviced at Gates Nissan since we bought it. Scheduling an appointment is always easy. Always greeted promptly and servi We have always had our Rogue serviced at Gates Nissan since we bought it. Scheduling an appointment is always easy. Always greeted promptly and service is performed quickly. I would recommend Gates Nissan to anyone!! More
Oil change The price was more than I wanted to pay. But the people are the reason I keep coming back. I’m very happy overall with Gates Nissan The price was more than I wanted to pay. But the people are the reason I keep coming back. I’m very happy overall with Gates Nissan More
Overall good experience It was a pretty good experience dealing with Gates Nissan. The sales team were attentive and very helpful and patient letting us try several different It was a pretty good experience dealing with Gates Nissan. The sales team were attentive and very helpful and patient letting us try several different models until we finally found something that fit our needs. More
Scheduled service morning of bad weather Oil change, tire rotation, filter change went like clockwork. Appointment at 8 am and they were ready to go even during inclement weather. Kathy is al Oil change, tire rotation, filter change went like clockwork. Appointment at 8 am and they were ready to go even during inclement weather. Kathy is always great!! More
Great service Kathy Smith is a wonderful person who provides service with a smile. I always enjoy seeing her! She worked around my schedule and seemed happy to do Kathy Smith is a wonderful person who provides service with a smile. I always enjoy seeing her! She worked around my schedule and seemed happy to do so. More