Gates Nissan

Excellent emergency service I recently received excellent service from Gates Nissan and especially from Kathy in the Service department. When visiting family in Kentucky (I live I recently received excellent service from Gates Nissan and especially from Kathy in the Service department. When visiting family in Kentucky (I live in Maryland), my Nissan Altima hybrid suddenly displayed one of the dreaded warning symbols, indicating to stop driving immediately and contact nearest Nissan dealer. Gates Nissan was not the nearest to my location but they were the friendliest and most helpful in getting my car in to be checked out (despite their very busy schedule), part ordered, car repaired and back on the road for our 500 mile trip back to Maryland. Kathy in the Service department was exceptional in working with us and keeping us informed of the status of repairs. Every employee we encountered was friendly and genuine which meant so much to us as we were worried about the safety of our long drive home. They were great!! More

A Pleasant experience I enjoyed the friendly employees Jon Wilburn was very knowledgeable as far as the Rouge I bought. The thing I liked most was I walked around for seve I enjoyed the friendly employees Jon Wilburn was very knowledgeable as far as the Rouge I bought. The thing I liked most was I walked around for several minutes before a salesman came out. I am already recommending Gates Nissan to friends. More

Purchase of pathfinder I enjoyed my experience purchasing a vehicle at gates Nissan. It was stress free and everyone was very helpful. I would definitely purchase a vehicle I enjoyed my experience purchasing a vehicle at gates Nissan. It was stress free and everyone was very helpful. I would definitely purchase a vehicle from them again. More

Excellent sales team Buying a new car was such a positive experience with Gates Nissan. We travelled 3 hours to get to this dealership and it was worth every mile. We save Buying a new car was such a positive experience with Gates Nissan. We travelled 3 hours to get to this dealership and it was worth every mile. We saved thousands. Lowered our payment, lowered our interest rate and got a beautiful new car with an extended warranty. I would highly recommend this dealership! More

Great service every time I come in I have always received excellent service when I come in, with or without an appointment. They are always cheerful and give me accurate, fact-based in I have always received excellent service when I come in, with or without an appointment. They are always cheerful and give me accurate, fact-based information that I can rely upon. I will continue to do all my vehicle service work with Gates Nissan. More

Great Team Work I visited Gates Nissan for a recall for a part on my Nissan Rogue. I had anticipated this taking a total of at least an hour, I was cheerfully and pro I visited Gates Nissan for a recall for a part on my Nissan Rogue. I had anticipated this taking a total of at least an hour, I was cheerfully and promptly greeted as I entered the drive-thru service dept. I was helped out of vehicle, shown into the waiting room, served a bottle of nice cold water and waited. I had time to read a couple chapters in a book I had brought, talk with a few employees and visitors and then I was told that my Rogue was ready. I felt at home and well taken care of. More

Excellent The people were super friendly the entire time. I called after looking online, the girl I spoke with was super nice. When I went the sales woman, Sara The people were super friendly the entire time. I called after looking online, the girl I spoke with was super nice. When I went the sales woman, Sarah was super friendly, she knew all bout the car, no pressure and I told them what I wanted and needed as far as payments and they made it happen. It was the best experience I have ever had buying a car from anyplace and this is my 5th vehicle purchase. Should have chose nissan sooner. More

Outstanding service I have had the pleasure of visiting Gates Nissan Service Center to have the 2016 Nissan Frontier i purchased from Gates serviced. The staff at Gates i I have had the pleasure of visiting Gates Nissan Service Center to have the 2016 Nissan Frontier i purchased from Gates serviced. The staff at Gates is always friendly and very attentive to the customer. They always keep me up to date on the ongoing service and explaining in detail as to any additional service needed, other than initially requested. They never fail to explain the total service performed and the associated cost. I look forward to each and every visit to Gates Nissan Service center. More

quick buying Kyle Baker was very easy to work with and he has a great personality. He informed us much about our new vehicle. Only thing we were a bit negative is Kyle Baker was very easy to work with and he has a great personality. He informed us much about our new vehicle. Only thing we were a bit negative is your financial manager, John Carter, had to watch the derby before we were taken care of that evening. We waited much too long to take care of our business. More

Lasting Impression This was the first vehicle I've ever bought from Gates Nissan. Athena Simmons was very helpful and made the car buying experience very smooth. All th This was the first vehicle I've ever bought from Gates Nissan. Athena Simmons was very helpful and made the car buying experience very smooth. All the staff we met were very nice and attentive to our needs. It was definitely worth the drive to come to Gates Nissan. I will definitely consider them the next time I'm in the market for a vehicle. More