Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,078 reviews
I bought a SUV Kyle Baker was a wonderful salesman! Helped me find just what I wanted and explained everything I needed to know as a first time buyer. Everyone was Kyle Baker was a wonderful salesman! Helped me find just what I wanted and explained everything I needed to know as a first time buyer. Everyone was so nice there. More
Service I recently took my 2018 Nissan Altima for servicing and received excellent care and service. Pamela does a wonderful job keeping you updated on the st I recently took my 2018 Nissan Altima for servicing and received excellent care and service. Pamela does a wonderful job keeping you updated on the status of your vehicle. More
Great customer service Gates Nissan always makes me feel welcome. Always take great care of my car. Hoping in 5 months cone gstes Nissan and buy a new car Gates Nissan always makes me feel welcome. Always take great care of my car. Hoping in 5 months cone gstes Nissan and buy a new car More
Very efficient As usual, they were very nice and very efficient on doing the service. Work was done as quickly as I had expected, and was done right,. As usual, they were very nice and very efficient on doing the service. Work was done as quickly as I had expected, and was done right,. More
Attention to Detail and Customer Satisfaction Driven From the moment I stepped onto the showroom floor I was greeted and treated in a professional manner, they were quick courteous and efficient with my From the moment I stepped onto the showroom floor I was greeted and treated in a professional manner, they were quick courteous and efficient with my time and did everything they could to make this a simple straightforward and easy process very pleased with all that I encountered. About 2 weeks after purchasing my pre-owned vehicle I found an issue with the defrost and Heat which is strange to find this time of year but I was advised to bring it in, I dropped my vehicle off and in less than a week they have me fully serviced back up and running with no hassle at all. This has been by far the best experience I've ever had. I would highly recommend the gates family to anyone! More
Oil change Everyone at Gates Nissan is very pleasant, courteous and professional. My car got an oil change, a free general inspection and a free car wash. All of Everyone at Gates Nissan is very pleasant, courteous and professional. My car got an oil change, a free general inspection and a free car wash. All of that is s done less than an hour. More
A great buying experience. This is the second new car that I have purchased from Gates Nissan. I was very pleased with the both the salesman, Kyle Baker, and the finance manager This is the second new car that I have purchased from Gates Nissan. I was very pleased with the both the salesman, Kyle Baker, and the finance manager, John Carter. Kyle was friendly, helpful, and answered all of my questions. John went out of his way to transfer a maintenance plan on my trade-in to my new car. All-in-all, a great buying experience. I definitely plan to purchase my next Nissan from Gates Nissan. More
Awesome service! Awesome and fast service dept! Very kind and explains everything they do and answer any questions you may have. I will never take my Rogue any place e Awesome and fast service dept! Very kind and explains everything they do and answer any questions you may have. I will never take my Rogue any place else to be serviced! More
Great Customer Service Always We love everyone at Gates Nissan; that's why we drive 40 miles, not only to buy but also to have our 3 Nissans serviced. We love everyone at Gates Nissan; that's why we drive 40 miles, not only to buy but also to have our 3 Nissans serviced. More
Great Buying Experience We actually enjoyed shopping for our new car. Mr. Wilburn was very informative and was able to answer any questions we had. He was not pushy at all fo We actually enjoyed shopping for our new car. Mr. Wilburn was very informative and was able to answer any questions we had. He was not pushy at all for us to purchase..We were given all the great info and perks of the vehicle. He was great to work with. All in the dealership we very courteous. More